Looking for afternoon (2pm-8pm) part time concierge with experience to join our strong team. Weekend availability needed. Additional hours available on a as needed basis.

The Concierge greets residents and guests, answers telephones, responds to routine inquiries, relays calls, and performs a variety of related clerical duties. In between all the daily responsibilities, the Concierge must also answer any resident or guest questions.

In addition, the Concierge is also a critical part of the community’s Sales & Marketing team. Often the very first impression that any visitor has of the community, whether in person or on the telephone.

Essential Functions

• Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name
• Answers the phone to Legacy Reserve standards
• Accepts all incoming packages (mail, floral deliveries, etc.) for residents
• Maintains Sign-In log for all guests/visitors
• Assists Residents with any questions or concerns, or refers them to the appropriate person
• Completes and submits Maintenance Request Work Orders
• May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc.
• Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc.
• Maintains appearance of the entryway (both inside and out) and driveway, if applicable

Community Security

• Never leaves desk unattended
• Maintains all community keys, if applicable
• Completes all necessary Occurrence Reports and distributes to Managers, if applicable
• Logs all events, problems, concerns on the Shift Log
• Monitors the Daily Resident Safety Check-In System
• Monitors all applicable door and building alarms, fire panel, and cameras
• Provides property security surveillance on 3rd shift, if applicable

Emergency Response Systems

• Ensures all emergency systems are restored and logged
• Ensures written Medical/Emergency procedures are in place

Job Type: Part-time

Pay: From $12.50 per hour

Schedule:

• 4 hour shift
• Day shift
• Evening shift

Ability to commute/relocate:

• Winter Haven, FL 33881: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Concierge: 2 years (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person