We believe that great healthcare is an essential safeguard of human dignity.

Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries.

If you share our values of Aspire to Greatness, Respect All, Own It, Working Together, Persist with Passion, and are looking to contribute and grow in a fast-paced environment, join us to enhance our customer experience with dignity, at the heart of everything.

Laborie Medical Technologies is currently searching for a Clinical Applications Manager for the Western US to join our team remotely. 

Position Overview:

The Clinical Applications Manager will use extensive clinical background and knowledge to contribute to Laborie’s Clinical Operations strategic plan. Must have multi-dimensional skill set to identify and develop opportunities to grow the business nationally. Supports the development of the company's clinical education and applications strategy. Focuses on standardization of processes and content as clinical consultant within key accounts. Maintains a high-level understanding of the company's portfolio of products, as well as the commercial and clinical education plan. Helps develop, delegate, and provide clinical support, education, and applications tools to Laborie customer-facing staff, and direct to customers. Develops trusted partnerships with customers (i.e. LUGPAs) in understanding and utilization of Laborie Products to help identify, diagnose and treat more patients along the Laborie care pathway. Responsible for customer engagement throughout sales cycle and coordination of in-service of equipment for optimal function and to assure high quality outcomes. This individual will work closely with Key Account Director counterpart(s), the field commercial organization and commercial leadership to identify new opportunities in line with segmentation strategy.

How you contribute:

• Educator: Conducts customer-facing staff needs assessments using a variety of tools; Teaches content as needed, and utilizes clinical expertise to facilitate orientation, development, and safe practice of products. Assists in development of education plans related to initial and ongoing competency validation for clinical education. Works with National Sales Trainer to educate field organization on standard of care and how to message this with potential customers.
• Service Program and Tool Development. With assistance of Director, Clinical Education and Operations and Marketing, identify and develop Standard of Care for UDS market. To include standardization of materials and processes. Create and deliver scientific and clinical case documents for use by potential customers/KOLs to demonstrate the value of Laborie product line. Helps create core education tools and materials to address current and future needs of UDS, PrimeSight, Optilume and URO Pathway customers. Assesses materials for use in educational programs for accuracy and relevance to the target audience.
• KOL Development Assistance: Supports medical affairs integration of science-based research into clinical education and applications tools. Collaborate with KOLS/physician leaders to develop small data projects or case studies to identify how UDS improves efficiency/workflow, reduction in cost, patient safety and quality.
• Key Account Services: Will work with Director, Clinical Education and Operations and Key Account Director(s) to identify and execute Standard of Care in assisting our Key Accounts to better engage patients with bladder dysfunction (ie: OAB, SUI, etc.) Will work closely with VP, Strategic Relations to identify and schedule presentations and training on how to enhance their OAB/SUI patient programs in addition to growing the Laborie care pathway.

Qualifications:

• 5-7 years of clinical experience in high acuity provider setting; with hands-on urology diagnostic and therapeutic product use; LPN or higher preferred
• 3-5 years of management experience in provider setting and/or medical technology company setting
• 2 years experience in medical technology company, delivering clinical customer facing material a plus
• Must be able to work successfully in a highly energized environment with multiple projects.
• Must be able to quickly re-evaluate and prioritize needs based on changing healthcare landscape.
• Requires excellent verbal and written communication skills.
• Demonstrated success supporting, training and communicating to other team members
• The ability and willingness to travel, and work alongside other customer-facing staff.
• Up to 60% travel will be required to facilitate collaboration with field-based staff and customers.
• Valid US Driver’s License and ownership of insured vehicle
• Ability to support trade shows and conferences as needed.
• Proficient in Microsoft Office suite of platforms

How we Take Care of You (Salary):

• Unlimited Paid time off
• Offices are closed on Major US Holidays
• Paid time to volunteer in your community
• Flexible work schedule and environment
• Medical, Dental, Vision, and Employee Wellbeing programs
• Health Savings Account and Flexible Spending Account
• Parental Leave and Adoption Services
• 401k Retirement Plan with Company Match
• Company-paid short-term and long-term disability and Basic Life and AD&D

Laborieis a specialty manufacturer and supplier of medical technologies and devices, committed to excellence in diagnostics and therapeutics for Urological, Gastrointestinal, Obstetric, Gynecological, and Neonatal healthcare and committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education and employment for individuals with disabilities.