Recent Searches

You haven't searched anything yet.

1 Call Center Representative Job in Sunland Park, NM

La Clinica De Familia
Sunland Park, NM | Full Time
$33k-42k (estimate)
3 Months Ago
Call Center Representative
La Clinica De Familia Sunland Park, NM
$33k-42k (estimate)
Full Time | Ambulatory Healthcare Services 3 Months Ago

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

La Clinica De Familia is Hiring a Call Center Representative Near Sunland Park, NM

La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.


Job Summary:

Familiar with LCDF protocols, policies and procedures. Responsible for professionally responding to all clinical, administrative or access inquires. The Representative is responsible for a large volume of calls in regards to patient care needs. Representative will be scheduling in a timely matter, answering calls, requesting refills and referrals, while keeping the company’s core values in mind. Core Values: Trust, Quality, Respect, Responsibility, Commitment, and Team Work.

Location: Las Cruces. Offsite remote work possible after 90 days.

Core Competencies:

  • Excellent communication skills both verbal and written. 
  • Excellent PC skills. Strong typing and Internet navigation skills required. 
  •  Strong Communication and customer service skills. 
  •  Organization and coordinating skills the ability to multi-task and handle multiple priorities 
  • and changes with professionalism. 
  •  Ability to work in a high volume, high pressure, deadline-oriented environment 
  •  Ability to work independently and as a contributing team member 
  •  Excellent telephone voice in terms of tone, clarity, pronunciation, and proper use of 
  • grammar. 
  •  Strong listening skills. 
  •  Strong problem solving skills and has the ability to multi-task. 
  •  Consistent in attendance and stable work history 
  •  Proven ability to provide customer service 
  •  Detail oriented 
  •  Previous customer service or call center experience is preferred. 

Job Requirements:

  • High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position.
  • Must pass a criminal background check; maintain a current driver’s license, current automobile insurance, and maintain a clean driving record.
  • Bilingual English/Spanish preferred


· Health Insurance - PPO
· Dental Insurance
· Vision Insurance
· 401(K) with employer matching
· Life and AD&D Insurance
· Short Term Disability
· Long Term Disability
· Supplement Life Insurance
· Paid Time Off (PTO)
· Holidays (9)
· Education Reimbursement
· Cafeteria Plan
· Employee Assistance Program
· Travel Reimbursement

Job Summary


Full Time


Ambulatory Healthcare Services


$33k-42k (estimate)









200 - 500






$10M - $50M


Ambulatory Healthcare Services

Related Companies
About La Clinica De Familia

Featured Programs Services

Show more

La Clinica De Familia
Full Time
$32k-38k (estimate)
3 Days Ago
La Clinica De Familia
Full Time
$35k-42k (estimate)
3 Days Ago
La Clinica De Familia
Full Time
$48k-60k (estimate)
1 Week Ago

The job skills required for Call Center Representative include Customer Service, Call center, Scheduling, Problem Solving, Communication Skills, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
MorningStar Senior Living
Part Time
$26k-35k (estimate)
Just Posted
For the skill of  Call center
Holeshot Powersports
Remote | Full Time
$31k-40k (estimate)
1 Day Ago
For the skill of  Scheduling
Voyage Healthcare
Full Time
$70k-86k (estimate)
Just Posted
Show more

The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more