Down Home Properties in Wildwood, FL is looking for a full time customer service representative to join our team. Our ideal candidate is someone with strong phone skills, has the ability to multi-task and keep organized.

Responsibilities

•  Handle complaints and provide appropriate solutions in a timely manor
• Schedule annual maintenance and repairs with local vendors
• Work with property owners via phone and email to obtain permission for needed repairs
• Follow up with guests and owners to ensure positive outcome for all
• Scheduling field representatives daily work load

Qualifications

• Friendly attitude even when dealing with disgruntled customers
• Responsible and proven ability to maintain scheduling commitments
• Ability to problem solve quickly
• Good communication skills
• Follow through
• Multi-task
• Time management

We are looking forward to receiving your resume. Thank you.