Service Advisor

Dealership: L0309 Toyota of Downtown LA Toyota of Downtown LA How would you like to work for the #1, largest dealership group in the entire country? Do you want more than a job, but a career? How about industry leading benefits for you and your family that smaller groups may not provide? If this all sounds great, then Toyota of Downtown LA part of Lithia & Driveway (NYSE: LAD) is probably for you. Get your career in gear as a Service Advisor today! Responsibilities: As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles. Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system. Qualifications: Previous Service Advisor experience, preferred. Prior experience as an automotive technician a plus. A team player who is focused on providing exemplary customer service. The estimated annual earning range for this position is $66,000 to $114,000, which includes commissions and/or bonus opportunities. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, our people are the heart of our organization, and providing a great workplace for our high-performing teams is an essential part of fueling our success. With guidance from our mission, Growth powered by people, we have created the workplace we have today—one in which employees can thrive, strive, and succeed. Lithia Motors, Inc., is one of the nation's fastest-growing automotive retailers listed on the Fortune 500 (NYSE: LAD). With multiple groups and over 300 stores, an international market, and coast-to-coast service, we’re proud to foster opportunity and advancement options in our workplace. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.

Salary : $66,000 - $114,000