Dealership: L0105 Lithia Home Office Accounts Receivable Supervisor The Accounts Receivable (AR) Supervisor will lead a cross-functional team and will assist/support the AR Manager in the coordination of AR functions and staff ensuring consistency with company strategy, commitments, goals and core values. The Accounts Receivable Supervisor reports to the Accounts Receivable Manager. Responsibilities Set an example as a positive role model. Understand company and departmental goals, and effectively communicate goals to team members. Ensure team is meeting performance expectations and hold team members accountable. Maintain appropriate staffing levels to handle workload. Manage team resources to meet department month end and year end deadlines. Handle dilemmas independently and raise issues with manager when necessary. Recognize customer needs and provide a high level of customer service. Seek continuous improvement; encourage ideas to improve processes. Monitor progress and seek training opportunities to ensure individual and team success. Provide direction and develop team members to maximize their personal and professional growth. Maintain positive cross-departmental relationships within Lithia. Proactively communicate with manager. Maintain confidentiality to protect customer privacy. Support changes to department structure and processes. Organize daily workflow to maximize efficiencies. Weekly and month end analytics and reporting. Other projects and duties as assigned. Skills and Qualifications The following knowledge, skills and abilities are needed to be successful in this position: Strong attention to detail and sense of urgency. Excellent communication skills (both written and oral). Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate. Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Time Management – ability to prioritize workload and manage one’s own time. Previous customer service experience. Previous Supervisory or leadership experience Experience working in collections or accounting preferred Competencies Integrity – Demonstrates a consistent adherence to strong moral and ethical principles and values. Honest, respectful, trustworthy, responsible, and helpful. Work Ethic – The determination and diligence to work hard and deliver accurate, timely and consistent results. Team Player - Supports the overall efforts of the team to accomplish departmental and Company goals and objectives. Embraces Lithia’s values of earn customers for life, improve constantly, take personal ownership, and have fun. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.* Up to 1/3 of time: standing, walking, lifting up to 25 pounds Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing *Reasonable accommodations may be made to enable individuals to perform the essential functions. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.