Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work in 2022. An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with.

As a Receptionist/Administrative Assistant, you will support the Sales Channel at the Southwest Regional Office in Irving, TX. The Southwest Regional office supports independent dealers in 8 states covering 80 dealers and 180 locations. You will be the administrative point of contact for the Southwest Region as well as the first touchpoint for all visitors in the Regional Office.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

Receptionist Duties:

Handling In/Outbound calls and direct calls to the appropriate parties.

Greets guests in a friendly and welcoming manner, maintains visitor logbook and issue visitor badges. Is responsible for routine administrative responsibilities, which may include typing correspondence, filing, basic reporting and directory maintenance and following up on inquiries as needed.

Maintaining adequate employee and dealer directories in Excel.

Handle all incoming and outgoing mail for the Southwest Regional Office.

Support with FedEx. Including shipping supplies, boxes, and packing supplies.

Help with the supply closet. Organizing and maintaining supply levels. Help with Area Sales Managers supply needs for home office use.

Maintain a clean and tidy lobby and decorate as needed for events and holidays.

Sales Administrative Duties:

Help with sales reporting through Oracle, PCS, and Tableau.

Follow up on sales leads tracking and reporting results from Area Sales Managers.

Run Buyer’s Lab Inc. (BLIq) Comparisons for the Area Sales Managers.

Schedule and log all demo room and conference rooms meetings.

Assist /maintain Demo room inventory and asset management reporting

Support events and meetings by booking travel, ordering lunch, coordinating with vendors, setting up meeting rooms, creating seating cards/badges, etc.

Receive incoming faxes and forward to the correct person.

Additional duties as required

Assist Southwest Regional Technical Manager with training classes and hotels accommodations.

Other duties as assigned.

Qualifications

1-3 years of administrative experience supporting a sales organization.

Physical requirements: standing, sitting and working with computer, bending, and light lifting.

General computer skills required including Excel (intermediate), Word, PowerPoint, and Outlook.

Experience using systems like Oracle, PCS or Tableau not required but would be a plus!

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.