Recent Searches

You haven't searched anything yet.

14 Desktop Support Specialist Jobs in San Mateo, CA

SET JOB ALERT
Details...
Kronos Bio
San Mateo, CA | Full Time
5 Months Ago
PerimeterX
San Mateo, CA | Full Time
$91k-115k (estimate)
2 Weeks Ago
Cala Health
San Mateo, CA | Full Time
$61k-78k (estimate)
Just Posted
Franklin Templeton
San Mateo, CA | Full Time
$62k-78k (estimate)
6 Days Ago
JBS International
San Mateo, CA | Full Time
$68k-88k (estimate)
1 Month Ago
Mayfair
San Mateo, CA | Full Time
$61k-79k (estimate)
3 Months Ago
Accellion USA, LLC
San Mateo, CA | Full Time
$64k-80k (estimate)
6 Days Ago
JBS International
San Mateo, CA | Full Time
$60k-75k (estimate)
Just Posted
VyncaCare
San Mateo, CA | Full Time
$108k-136k (estimate)
6 Days Ago
San Mateo County Community College District
San Mateo, CA | Full Time
$134k-164k (estimate)
10 Months Ago
Software Pursuits
San Mateo, CA | Full Time
$71k-90k (estimate)
0 Months Ago
Army National Guard
San Mateo, CA | Full Time
$67k-90k (estimate)
9 Months Ago
County of San Mateo
San Mateo, CA | Other
$95k-117k (estimate)
Just Posted
PASONA N A, INC.
San Mateo, CA | Full Time
$71k-91k (estimate)
10 Months Ago
Desktop Support Specialist
Kronos Bio San Mateo, CA
Full Time | Business Services 5 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Kronos Bio is Hiring a Desktop Support Specialist Near San Mateo, CA

About Kronos Bio

Kronos Bio, Inc. is dedicated to the discovery and development of first-in-class therapies that modulate historically undruggable targets. We leverage deep capabilities in high-throughput small molecule microarrays (SMM), targeted protein degradation, and cancer biology in order to identify potent and selective compounds against transcription factors and other central drivers of oncogenic signaling.

Summary of Position:

In this role, Desktop Support Specialist will support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all desktop equipment, peripherals, and office technology while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, or remotely) in a timely and accurate fashion and provide end-user assistance where required.

Essential Duties and Responsibilities:

  • Serve as the initial point of contact for end user requests, providing Level I & II system support.
  • Provide end-user support for computers running Windows 10 and MacOS.
  • Setup, configure, and deliver workstations and peripherals to end users in both office and laboratory environments.
  • Configure and maintain PC and laptop images for company wide distribution.
  • Provide desktop application support and problem resolution for business and lab system applications.
  • Perform routine moves and changes.
  • Perform software and hardware installations and upgrades as needed.
  • Document, track, and handle helpdesk calls and/or escalate problems when necessary.
  • Assist with monthly maintenance tasks on lab workstations and ensures critical data is being backed up and/or synchronized to network resources.
  • Troubleshoot print, copy, and scanner issues, escalating calls to support vendors when necessary.
  • Place orders as needed and maintain hardware and software inventories.
  • Train employees on technology including Zoom, Teams, Microsoft Office, laptops, tablets, core productivity software, and other hardware/software platforms
  • Build trusted relationships internally and externally.
  • Occasionally performing system maintenance and providing technical support after typical business hours in order to maintain system availability and to achieve schedule demands.
  • Experience in streamlining user device support functions.
  • Strong analysis capabilities and skills in structured problem solving.
  • Strong program and service delivery skills.
  • Deep sense of urgency and ability to identify and achieve quick wins.
  • Ability to quickly learn new subject matter areas and drive towards operational excellence.
  • Strong communications and collaboration skills.

Qualifications:

  • 2-5 years prior experience in End User Services.
  • Excellent interpersonal skills with executive staff under high pressure situations.
  • 1 years supporting Executives or VIPs.
  • Some knowledge of enterprise applications, tools and operating systems, including: Windows, MacOS, MS Office, Mobile device tools, Azure AD, MS Endpoint Manager, SSO/MFA, MS Teams, Zoom, IOS/Android, file sync and share tools, etc.
  • Required knowledge of IT service desk tools and best practices like ITIL.
  • Bachelor’s Degree preferred – Information Systems or related field.
  • Able to lift up to 30 pounds and be mobile (walking, crawling under desks, climbing a ladder, etc.) with or without reasonable accommodation
  • Able to be on-site minimum of 4 days a week
  • Embodies Kronos values; exhibits high degree of integrity and professionalism when interacting with outside investigators and vendors as well as internal stakeholders.
  • Entrepreneurial and enjoys working in a fast-paced, creative and resourceful small company environment.

Disclaimer:

Kronos Bio requires all U.S. employees to receive the COVID-19 vaccines in order to work onsite in our offices. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation. 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

10/01/2022

EXPIRATION DATE

11/18/2022

WEBSITE

kronosbio.com

HEADQUARTERS

SAN MATEO, CA

SIZE

50 - 100

FOUNDED

2017

TYPE

Public

CEO

GREGORY CATTERMOLE

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About Kronos Bio

Kronos Bio is a biopharmaceutical company that develops and commercializes novel therapeutics for the treatment of cancer.

Show more

The job skills required for Desktop Support Specialist include Technical Support, Sense Of Urgency, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Specialist. Select any job title you are interested in and start to search job requirements.

For the skill of  Technical Support
Anritsu
Full Time
$93k-128k (estimate)
1 Week Ago
For the skill of  Sense Of Urgency
Nothing Bundt Cakes
Full Time | Part Time
$34k-42k (estimate)
3 Days Ago
For the skill of  Operating System
Tecton
Full Time
$99k-127k (estimate)
4 Days Ago
Show more

The following is the career advancement route for Desktop Support Specialist positions, which can be used as a reference in future career path planning. As a Desktop Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Specialist. You can explore the career advancement for a Desktop Support Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Specialist job description and responsibilities

Desktop support specialists often deal with clients who are having trouble with their systems.

04/15/2022: Petaluma, CA

Documents technical support procedures and maintaining customer records.

01/19/2022: Houston, TX

Desktop Support Specialists keep computer networks running efficiently for their organization.

03/03/2022: Saint Louis, MO

They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.

03/15/2022: Salt Lake City, UT

Desktop support specialists maintain computer networks and provide technical help to computer users.

01/26/2022: Vincennes, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Specialist jobs

Attend Customer service, customer support, and customer experience training.

02/01/2022: Carson City, NV

Gain experience with operating systems.

02/21/2022: Denver, CO

Experience in technical support positions is a plus.

04/15/2022: Clarksville, TN

Practice fixing common computer problems.

03/04/2022: Binghamton, NY

Use past security breaches as learning examples.

02/28/2022: Elyria, OH

Step 3: View the best colleges and universities for Desktop Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more