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KROGER
KROGER
Pickerington, OH | Part Time
$35k-43k (estimate)
1 Month Ago
Customer Care Agent
KROGER
KROGER Pickerington, OH
$35k-43k (estimate)
Part Time | Retail 1 Month Ago
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KROGER is Hiring a Customer Care Agent Near Pickerington, OH

Company Name:Kroger StoresPosition Type:EmployeeFLSA Status:Non-Exempt Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: Promote trust and respect among associates. Bag groceries efficiently and effectively. Assist the cashier and customers in removing/placing merchandise inside of and from the bottom of the cart. Provide great customer service. Retrieve bascarts from the parking lot and cart corral. Clean restrooms and other areas of the store. Empty trash and recycle bins. Promote any current charitable promotions. Understand and follow the company guidelines on B.O.B. Understand and adhere to shrink guidelines as relating to the Front End Operations. Strive to achieve Company s item per bag guidelines. Conduct efficient and effective price checks. Maintain a clean and organized work station. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store. Display a positive attitude. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position/Education Qualifications: Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Desired Previous Job Experience: Retail experience Second language (speaking, reading and/or writing) Education Level:NoneRequired Certifications/Licenses:NonePosition Type:Part-TimeShift(s):Day; EveningRegions:MidwestStates: Ohio Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.Company Overview:Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: OH||Pickerington|| 7833 Refugee Rd ||43147 || Kroger Stores||[[mfield2]]||Customer Service; Store Operations ||Employee|| Non-Exempt || Part-Time|| None

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$35k-43k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

03/25/2023

WEBSITE

thekrogerco.com

HEADQUARTERS

CLARKSVILLE, TN

SIZE

>50,000

FOUNDED

1883

CEO

BRYAN PERRY

REVENUE

>$50B

INDUSTRY

Retail

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About Kroger

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple taglineFresh for Everyone. Kroger ranks as one of the worlds largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pick...up, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger, Private Selection and Simple Truth brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025. To learn more about us or apply for a job, visit TheKrogerCo.com. More
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The job skills required for Customer Care Agent include Futures, Quality Assurance, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Agent. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Customer Care Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Agent job description and responsibilities

The Customer Support Agent must be helpful, knowledgeable, and articulate when speaking to customers about the business’s product and services.

04/16/2022: Trenton, NJ

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

02/24/2022: Sacramento, CA

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

03/06/2022: Little Rock, AR

Keeping records of customer interactions, transactions, comments, and complaints.

03/24/2022: Harlingen, TX

They can access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

02/28/2022: Lima, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Agent jobs

Responding promptly to customer inquiries.

01/30/2022: Mcallen, TX

Acknowledging and resolving customer complaints.

02/16/2022: Stockton, CA

Processing orders, forms, applications, and requests swiftly.

04/05/2022: Portsmouth, NH

Communicating and coordinating with colleagues as necessary.

03/25/2022: Fairbanks, AK

Managing a team of junior customer service representatives.

01/23/2022: Reading, PA

Step 3: View the best colleges and universities for Customer Care Agent.

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