2 Customer Support Coordinator Jobs in El Monte, CA
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KPI Group is Hiring a Customer Support Coordinator Near El Monte, CA
The Customer Support Coordinator will serve as the main point of contact for our company to the local community as a service provider for the Federal Lifeline Program. The position will focus on the coordination and execution of community outreach events to increase the awareness of the program as well as enroll eligible benefit recipients.
The Customer Support Coordinator Team champions initiatives for the greater good through impactful promotional strategies and events. The ultimate goal of the program is to assist underprivileged community members in obtaining basic communication tools to improve the quality of life and seek impactful alternatives for low-income families to increase their socio-economic standing and provide overall job security.
Customer Support Coordinator Responsibilities:
- Greet and assist community members in the enrollment of the government assistance program by verifying eligibility and completing all necessary documentation
- Create, distribute, and collect records of program participants, new enrollments and service areas
- Maintain up-to-date and accurate records of community participation in programs and demographic data for outreach impact
- Attend community outreach and program enrollment training as required by funders and/or division leadership
- Understand program goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basis
- Provide general assistance to the members of the division
- Ensure participant files contain all necessary and up-to-date participation documentation
- Assist in day to day operations of the division/program as needed
- Perform all other related duties as assigned by operational management
Customer Support Coordinator Qualifications:
- High school diploma or equivalent
- Attention to detail and commitment to the program initiatives
- Strong Problem-solving abilities
- Comfortable taking initiative to learn the basics of the program, determine and generate corresponding outreach events and enrollments, and share findings on an on-going basis
- A courteous and pleasant manner for quality customer service to those in need
- Excellent customer service and organization skills
- Sound judgment and commitment to ensuring the confidentiality of the participant's records
- Commitment to full-time schedule and punctuality
- Experience working with a non-profit agency/organization is a plus
Job Summary
Full Time
Specialty Trade in Construction
10/01/2022
12/12/2022
kpiincorporated.com
INDIANAPOLIS, IN
<25
2017
HERSCHEL TAGUE
<$5M
Specialty Trade in Construction
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About KPI
We are giving our clients the opportunity to have technology, materials, and methods that were not previously easily available in this hemisphere for a variety of reasons. We are giving superior equipment manufacturers and service providers a way to reach our client base and serve previously unserved or inadequately served Western hemisphere paper and plastic converters with the confidence that their product is properly represented, installed, serviced, and warrantied. The list of companies, many of whom are headquartered in Europe, is growing and the beneficiaries are our KPI customers. We be...lieve manufacturers on this side of the Atlantic and Pacific should have the same chance at technology, improvement, efficiencies, and improved price points as their international competitors. KPI Incorporated specializes in the market development for organizations committed to the technical advancements in corrugated board production. Its partnerships include capital equipment, consumables, and specialty contractor services for corrugated box makers. KPI supports its partners with engineered systems, project management, and customized solutions.
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The job skills required for Customer Support Coordinator include Customer Service, Initiative, Confidentiality, Attention to Detail, Leadership, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Coordinator positions, which can be used as a reference in future career path planning. As a Customer Support Coordinator, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Coordinator. You can explore the career advancement for a Customer Support Coordinator below and select your interested title to get hiring information.
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