Overview

Scope of Responsibilities:

Works under direct supervision of a pharmacist. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees. Assist the professional staff in the triaging, processing and delivery of prescriptions to the patient. Assist in the management of the Pharmacy Inventory and Third-Party Receivables.

Responsibilities

• Perform duties of Pharmacy Clerk as needed including, but not limited to running cash register and answering telephones
• Executes the plan – able to learn and understand specific aspects of the pharmacy management system (i.e., reception and release to patient queues) as well as our POS system; follows instructions and completes tasks with a sense of urgency; responsible for daily department standards
• Quality focused – understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures; accuracy with cash and related cash controls
• Intermediate to advanced understanding of pharmacy technology – included is product dispensing, data entry, and adjudication workflow step
• Insure that every prescription has been checked by a pharmacist prior to dispensing to the patient
• Assist in the initial submission, and resubmission (as required) of all third-party claims
• Inventory management – proficient in inventory management including ordering & receiving processes, inventory freshness; proficient with return to stocks and cycle counting
• Assist in the checking of pharmacy inventory for outdates and processing all returns
• Locating prescription files and other manual records from storage as needed
• Prepare and file manual records for pharmacist signatures and review
• Integrity/Ethical Behavior – acts with integrity always; never willing to compromise integrity; behaves in a manner consistent with company standards; understands and fully complies with all HIPPA compliance standards
• Regulatory & Operational Compliance – Proficient in all state and federal regulations ensuring compliance with the law; understands and ensures we follow company operational policies & procedures.
• Perform all store clerk duties as needed
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned
• Professional services – proficient in the management of our MTM program as well as other patient centered professional services

Qualifications

Education

• Preferred: AS Degree or Higher

Qualificaitons

• Preferred hospital or retail pharmacy experience preferred
• PTCB or other nationally recognized certification program

Required (Vermont Employees only): Registered with the State of Vermont as a Pharmacy Technician

Special Conditions of Employment:

• Criminal background check
• Drug Test
• Initial and continuous exclusion and sanction/disciplinary monitoring