Description

Job Summary:

Kovitz Shifrin Nesbit is growing! A well-established and leading law firm in Illinois is seeking an Accounts Receivable Specialist for our Mundelein office. This position will be responsible for the collection and follow-up of client receivables for a variety of attorneys' practices. There will be a considerable amount of client contact via email and phone, as well as internal communications with firm employees, including attorneys. 

This role starts out as a 100% in-office position, and will transition to hybrid, after an initial training period of at least five (5) weeks. Once hybrid, there is still the expectation to work in office, as required, when needed. The hours for this non-exempt position are 9:00a.m. – 5:00p.m., Monday through Friday. This position may occasionally require overtime. Willing to train candidates with an interest in accounting. The starting pay in this case is $24.73 per hour. Candidates with prior accounts receivable/collections experience encouraged to apply. The starting pay with experience is $30.22 per hour. 

KSN offers a full benefits package including medical, dental, vision, short and long-term disability, basic life/AD & D coverage, voluntary life insurance, critical illness, accident, hospital, and a retirement plan for those who are eligible.

Duties/Responsibilities:

· Contact clients daily. Discuss nature of outstanding balance as needed, including providing client with requested backup documentation. Offer/recommend payment plan options if appropriate, with management approval. Continual and timely follow-up until payment is received.

· Document and record collection activity and status using the firm's collection system. Schedule follow-ups with clients and attorneys.

· Analyze aged receivable reports to identify and target client aging, including identifying potential problems early. Generate, develop, and review various analytical receivable reports and spreadsheets.

· Investigate and analyze client payment history through multiple financial reports to determine the next level of follow-up. Research client accounts and create detailed billing and payment reconciliation spreadsheets, including split/multiple payors, as needed.

· Develop productive partnerships with attorneys to increase the collection effort. Initiate discussions to review their receivable portfolio status and recommend appropriate collection action needed. Notify attorneys of any invoice/balance being disputed by client.

· Develop and maintain ongoing professional working relationships with clients to ensure accounts remain in current receivable condition.

· Partner with other Accounting Department staff to assist with the cash application process and review payments received and posted to client accounts.

· Identify receivables deemed uncollectible to review with management for write-offs. Turn over accounts to outside collection agencies as needed.

· Other duties may be requested and/or assigned, including special projects that may or may not be related to collections/receivables.

Requirements

Qualifications:

· Four years of accounts receivable/collections experience, preferably in a large legal or professional services firm; or equivalent combination of education and experience. Willing to train candidates without accounting experience, who have an interest in the field. 

· Computer proficiency with knowledge and experience working in Microsoft Excel, Outlook, and Word.

· Excellent verbal and written communication skills. 

· Ability to maintain effective relationships with a diverse group of attorneys, clients, staff, and outside contacts.

· Analytical skills with an aptitude for detail and accuracy to conduct comprehensive analysis of complex billing and payment discrepancies.

· Exhibit a high degree of initiative and critical-thinking skills in managing multiple priorities. 

· Proactive with excellent troubleshooting, problem resolution, and follow-through skills.

· Excellent organizational skills.

· Ability to work well in a team environment as well as independently. 

· Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting to interpret source data, perform data entry, and proofread material for grammatical, typographical, and spelling errors.

· Ability to maintain professionalism and strict confidentiality in all client and firm matters. 

To apply for this position, you MUST submit your resume via the application link:

https://recruiting.paylocity.com/recruiting/jobs/Apply/2014094/Kovitz-Shifrin-Nesbit/Accounts-ReceivableCollection-Specialist