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Description
Who We Are
Koppert Biological Systems is the worldwide market leader in integrated pest management and disease management. The ongoing attempt to discover and utilize natural principles forms the backbone of Koppert’s activities. Our strength lies in our ability to turn this knowledge into practical applications which contribute to finding solutions to prevailing problems. Koppert also believes in sharing knowledge and training staff and clients towards achieving sustainable horticulture and agriculture.
Do you enjoy a diverse and dynamic environment, love new challenges, and thrive in a casual and flexible atmosphere? We are looking for an enthusiastic individual to join our team and help us Partner with Nature!
Role Description
Customers are among our organization's most valuable assets. Every employee represents the company to our customers and the public. This is a fast-paced environment that requires accuracy, prioritizing, problem solving and collaboration across teams to be successful.
The Customer Service Representative (CSR) interfaces with our customers and various business & functional team members to deliver exceptional service to our customers. Through building successful relationships, the CSR will coordinate and align multiple internal resources and capabilities across the company. The CSR manages the entry of orders, from initial contact with our customer until the product arrives at the correct time, with the correct contents, and correct paperwork to the customer. They will work to build customer confidence and loyalty by establishing rapport and consistently resolving issues.
Responsibilities
Requirements
Education and Experience
Physical Demands and Work Environment
What We Offer
Koppert Biological Systems contributes to better health of people and the planet through our products to support global sustainability. The working atmosphere is informal. We are a family company and closely involved with everything that happens within and outside our company. We are consistently looking at ways of improvement and continuing to invest in our employees. This has made us pioneers in the international market when it comes to biological crop protection and sustainable cultivation systems.
Comprehensive Benefits Package to include medical, dental, and vision insurance, employer funded health savings account, tuition reimbursement, employer 401K match, life insurance, wellness program initiatives, employee assistance program, Volunteer Day, Koppert gear, and generous PTO!
Koppert Biological Systems is a veteran-friendly, Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. If you want to join a global and growing organization submit your cover letter and resume. At Koppert, we learn something every day!
Full Time
Consumer Services
$47k-61k (estimate)
10/05/2022
03/26/2024
koppert.com
ROMULUS, MI
100 - 200
1969
Private
<$5M
Consumer Services
The job skills required for Customer Service Representative include Customer Service, Problem Solving, CSR, Communication Skills, Billing, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.