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Front Desk Representative (Gallery Host)
Other 5 Months Ago
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KOLTER HOSPITALITY GROUP is Hiring a Front Desk Representative (Gallery Host) Near Lauderdale, FL

Job Details

Job Location: Hyatt Place Fort Lauderdale - Lauderdale, FL
Position Type: Full Time
Salary Range: $14.00 - $14.00 Hourly
Travel Percentage: None
Job Shift: Any
Job Category: Hospitality - Hotel

Overview: A Kolter Hospitality Gallery Host delivers service excellence to our guests creating a comfortable and welcoming environment. This position is responsible for processing check-ins and check outs, issuing room keys, and resolving guest issues with complying with all Kolter Hospitality and Hyatt Place standards, policies and procedures.


Performance Expectations:

  1. Assist guests with check in and check out processes.
  2. Coordinate all guest requests.
  3. Inform guests of hotel services, features and room amenities.
  4. Welcome the guest by name whenever possible.
  5. Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards.
  6. Set up and break down meeting space. 
  7. Prepare food for meetings/events.
  8. Follow the hotel’s rate structures, discounts and sell/upsell strategies.
  9. Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc.
  10. Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
  11. Cancel room reservations according to policy.
  12. Report any items in need of repair.
  13. Follow all safety procedures while working.

Behavioral Expectations: 

  • Be effective and innovative in handling and solving problems in the workplace. 
  • Remain positive and helpful while working in a fast-paced environment.
  • Committed to the success and growth of the company. 
  • Act honorably, even when no one is watching. 
  • Eagerness to grow and/or develop within the company 
  • Passionately provide personalized guest service 

Equal Opportunity Employer

M/F/Veteran/Disability

Drug Free Workplace

Kolter Hospitality Participates in E-Verify


General Requirements:

Able to work most weekends and holidays.

Report to work on time and in proper uniform.

Experience: None. Customer service experience in Hospitality a plus. 

Education: None

Physical Requirements:

Ability to stand/walk for up to 8 hours.

Occasional lifting, pushing and pulling

Kolter Hospitality is proud to be an Equal Opportunity Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.

Job Summary

JOB TYPE

Other

POST DATE

11/17/2022

EXPIRATION DATE

12/18/2022

WEBSITE

kolterhospitality.com

SIZE

<25

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The job skills required for Front Desk Representative (Gallery Host) include Customer Service, Problem Solving, Background Check, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative (Gallery Host). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative (Gallery Host). Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

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May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.

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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

01/23/2022: Charlotte, NC

Coordinated and organized front desk operations to ensure excellent guest service.

03/04/2022: Muskegon, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

02/24/2022: Bloomington, IN

1+ years of experience as Front Desk Representative or similar role.

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Proven experience as front desk representative, agent or relevant position.

02/28/2022: Queens Village, NY

Use front desk skills to complete their job efficiently.

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With experience in customer service.

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Step 3: View the best colleges and universities for Front Desk Representative.

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