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Contact Center Analyst - Workforce Management
Who You Are and What You’ll Do:
You are an analytical and strategic workforce analyst, with a passion for excellence in contact center environments. This position will provide operational support and expertise for Contact Center technology, and resource planning.
Your day to day:
Knowledge, skills, and experience to be successful in this role:
Education:
Full Time
Investment Management
$75k-99k (estimate)
07/08/2022
02/20/2024
kobie.com
SAINT PETERSBURG, FL
200 - 500
1990
Private
MATTHEW FREY
$50M - $200M
Investment Management
Kobie Marketing is a loyalty marketing firm that delivers end-to-end strategy, technology and program management solutions.
The job skills required for Workforce Analyst include Customer Service, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Workforce Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Workforce Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Workforce Analyst positions, which can be used as a reference in future career path planning. As a Workforce Analyst, it can be promoted into senior positions as a Business Systems Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Workforce Analyst. You can explore the career advancement for a Workforce Analyst below and select your interested title to get hiring information.