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KnowBe4
Clearwater, FL | Full Time
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Sales Operations Analyst
KnowBe4 Clearwater, FL
$55k-68k (estimate)
Full Time 2 Months Ago
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KnowBe4 is Hiring a Sales Operations Analyst Near Clearwater, FL

Clearwater positions open to candidates located in greater Tampa Bay area.

The Sales Operations Analyst will work to ensure the needs of our Channel sales team are being met and processes are optimized. This position will help drive sales growth by identifying areas for expansion and improvement. The ideal candidate will use methods such as analyzing key metrics; coordinating with sales, accounting and marketing teams to develop and implement solutions; and coordinating with local, regional, national, and global sales teams to ensure sales goals are met in a timely fashion and in compliance with the organization’s processes, industry best practices and relevant regulations. The individual in this position may also create reports based on their analysis of channel sales data to present to key executives within the organization.

Responsibilities:

  • Manage and maintain business processes for our channel sales team
  • Develop an environment that ensures all channel sales teams are aligned to KnowBe4’s goals, objectives, and corporate values
  • Continue to develop additional documents and tools needed to enable successful support of our channel sales teams on a global basis
  • Develop, implement, and align channel processes with the company’s established and standard processes for process consistency
  • Work collaboratively with the international operations analyst to coordinate changes and reporting
  • Onboard newly acquired entities to ensure such international business acquisitions are fully integrated into our business processes (including but not limited to Salesforce CRM)
  • Train end-users on operational systems/processes as needed
  • Work in coordination with Growth and Quality to ensure all automated processes are documented and distributed to relevant business units
  • Propose Salesforce process solutions/fixes in collaboration with our Salesforce administrator or third-party
  • Identify and document requirements for advanced Salesforce development and advise relevant business units

Minimum Qualifications:

  • Bachelor’s Degree in Business Administration, Finance, or a related field, or equivalent working experience
  • Minimum 1 year of experiences in a sales or marketing analyst position preferred 
  • SaaS industry experience is a plus. 
  • Knowledge of Salesforce is a plus 
  • Minimum 2 years of relevant work experience within sales operations, or another relevant position supporting a sales department.
  • Proficiency with a CRM, such as Salesforce
  • Strong analytical skills – with demonstrated experience in securing and analyzing large volumes to data (including mastery of Microsoft Excel) to make recommendations to achieve specific operational goals
  • Proficiency in system/workflow analysis
  • Ability to manage multiple projects at the same time in a fast-paced environment while meeting or exceeding deadlines.
  • Operate with a spirit of continuous inquiry; with a desire to improve processes.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Highly autonomous and able to work under minimal direction
  • Strong verbal and written communications
  • Excellent time management and organization skills

Job Summary

JOB TYPE

Full Time

SALARY

$55k-68k (estimate)

POST DATE

01/26/2023

EXPIRATION DATE

06/09/2023

WEBSITE

knowbe4.com

HEADQUARTERS

CLEARWATER, FL

SIZE

1,000 - 3,000

FOUNDED

2010

TYPE

Public

CEO

STU SJOUWERMAN

REVENUE

$50M - $200M

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About KnowBe4

KnowBe4 offers security awareness training programs for enterprises to manage social engineering, spear phishing and ransomware attacks.

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The following is the career advancement route for Sales Operations Analyst positions, which can be used as a reference in future career path planning. As a Sales Operations Analyst, it can be promoted into senior positions as a Sales Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Operations Analyst. You can explore the career advancement for a Sales Operations Analyst below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Operations Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Operations Analyst jobs

Getting Accurate Visibility of the Sales Team Performance.

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Choosing and Maintaining Sales Tools.

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Develop a Formal Mission for the Team.

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Step 3: View the best colleges and universities for Sales Operations Analyst.

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