YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
The Client Services Analyst works under direct supervision of the Account Manager and/or Program Manager and is responsible for day-to-day operations of assigned client programs at that tactical level.
- Generate work orders and reports
- Assist in inventory reconciliation
- Preparation of client reports
- Process special client requests
- Provide internal clients with email, fax, and phone support
- Prepare samples for client approval
- Monitor inventory levels and back order situations
- Set up job folders, filing and records storage procedures
- Complete other program management tasks as identified by the Program Manager or Account Manager
- Execute needed deliverables in a timely, efficient, and cost effective manner providing the highest level of customer service
- Maintain Re-Source Hours and accurately capture billable, non-billable, and overtime hours
- Associates degree preferred
- 1-2 years work experience in an office environment
- Experience within the pharmaceutical industry preferred
- Strong verbal and written communication skills
- Strong working knowledge of Microsoft Office, especially Excel and Word
- Detail oriented with high level of customer service skills
Knipper Health is an equal opportunity employer
*Hybrid role based out of Lakewood, NJ
client service coordinator, client needs, sample management, marketing support coordinator, client program manager, pharmaceutical, brand, product
ID: 2023-3595
External Company Name: Knipper HEALTH
External Company URL: www.knipper.com
Street: 1 Healthcare Way