Description

Summary:

Generate leads and schedule appointments with qualified prospects. Schedule business reviews and cross-sell opportunities with current customers. 

Essential Duties and Responsibilities:

• Schedule discovery appointments with qualified prospects
• Schedule business reviews with current customers
• Leverage a robust sales technology stack to identify, contact, and nurture prospective customers
• Maintain proper database hygiene: log activity, classify accounts, identify points of contact, update lead status, etc.
• Work with Sales Enablement Manager and Marketing Director to maintain effective marketing lists, monitor email health, and improve outreach processes
• Be comfortable working within a sales technology environment that includes a CRM, third-party databases, autodialer, and automated social media outreach
• Communicate with and assist Account Managers in scheduling meetings & troubleshooting database
• Attend meetings and trainings
• Other duties as assigned

Core Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Integrity & Trust, Ethics & Values - Decisions and actions consistently reflect KOS core values; practices honesty / fairness in all decisions; adheres to highest standards of business ethics.

Customer Focus - Provides excellent customer service; perpetuates the theme that customer satisfaction is everyone's responsibility.

Team Player, Peer Relationships - Cooperates willingly with others to achieve results; takes ownership and responsibility for own role and performs assigned work; can quickly find common ground and solve problems for the good of all with a minimum of noise.

Job Related Competencies:

Communication – Keeps manager(s) apprised of progress on tasks and notifies him/her of any problems.

Flexibility – Demonstrates ability to handle multiple tasks effectively; available for overtime to meet project deadlines.

Acceptance of Authority – Freely accepts direction, training, and constructive criticism from supervisors.

Initiative – Offers suggestions to improve processes; strives to increase skills and competencies.

Quality – Exhibits thorough job knowledge and technical ability; consistently provides quality, error-free work in accordance with deadlines.

Self-Accountability – Capable of operating autonomously to achieve expected results; ensures commitments are consistently met; seeks out training to enhance skills.

Attendance – Conforms to company standards on attendance and punctuality.

Attitude – Always professional in appearance and demeanor; openly supports company’s products and mission; anticipates potential problems and takes action to prevent.

Customer Service – Attentive to the needs of clients and co-workers (i.e. sales and service); responds quickly and thoroughly to questions and concerns; manages customer conflict.

Attitude Toward Criticism – Uses constructive criticism.

Confidentiality – Earns trust of co-workers and supervisors by maintaining confidentiality of company and client information.

Planning – Develops objectives and plans of action by prioritizing tasks.

Problem Solving – Demonstrates analytical ability to gather facts and develop solutions; judgment is sound and timely; anticipates potential problems and avoids or resolves.

Adaptability – Capable of working under constant interruptions.

Administration – Paperwork is completed accurately and in a timely manner.

Written Communication – Able to write clearly and succinctly; articulates messages that have a desired effect.

Requirements

Qualifications

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Driving Requirements

Current Texas Drivers License, good driving record, and minimum level of auto insurance coverage per KOS policy.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of e-automate Database software and Microsoft Office Suite Word Processing software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.