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Client Success Manager
KLAS Enterprises Pleasant Grove, UT
$94k-133k (estimate)
Full Time 9 Months Ago
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KLAS Enterprises is Hiring a Client Success Manager Near Pleasant Grove, UT

KLAS is dedicated to improving the world’s healthcare by holding accountable those who deliver healthcare services in order to meet the standards of healthcare providers around the world. As a Client Success Manager, you hold a critical position to build and maintain strong relationships with clients and keep them engaged with KLAS. Our team loves working directly with high-level leaders in healthcare and collaborating to find solutions. What You Will Do

  • Build connections with executive-level clients, becoming a trusted advisor and partner.
  • Master the art of organization, managing both client and KLAS tasks and communications with precision.
  • Devise strategic plans with clients to drive enhancements and maximize the use of KLAS services.
  • Deliver professional, insightful feedback from KLAS, guiding clients towards excellence.
Your Impact
As a Client Success Manager, you will be instrumental in helping our clients understand and improve upon the experiences healthcare providers have with their services. Your role is crucial in ensuring our clients receive an exceptional experience with KLAS, fostering a long-term engagement.
Who You Are
  • A peer to client executives, with stellar communication skills both in writing and verbally.
  • Able to maintain relationships with 25-30 clients, ensuring each feels valued and understood.
  • Exceptionally organized, responsive, and adept at collaborating with others.
  • Driven by a "customer-first" philosophy, flexible and innovative in process creation.
  • An industry expert, well-versed in KLAS research findings and able to convey them effectively.
What We Expect
  • 2–4 years of experience in collaborative account management or customer success.
  • A foundational grasp of the sales process and value propositions.
  • A fervent passion for our cause – to become an advocate for excellence in healthcare.
  • A Bachelor's degree or equivalent experience in any field, demonstrating your diverse capabilities.

If you are an innovative thinker, self-driven, and your experience resonates with our vision, we invite you to apply. Please submit your resume and a cover letter that showcases your alignment with our values and your readiness to make a difference.Salary range starts at $55,000 annually. We offer top-tier benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.
Candidates are encouraged to read this article prior to application: https://klasresearch.com/article/hiring-character-first/903
KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.EOE. Local candidates only 

Job Summary

JOB TYPE

Full Time

SALARY

$94k-133k (estimate)

POST DATE

06/12/2022

EXPIRATION DATE

02/22/2024

WEBSITE

healthcomputing.com

HEADQUARTERS

West Valley City, UT

SIZE

50 - 100

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If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Success Manager job description and responsibilities

Customer Success Managers are responsible for creating loyal customers who come back again and again.

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Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.

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Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.

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Provide updates & training to existing clients on any new features that are rolled out.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Success Manager jobs

A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.

03/04/2022: Port Arthur, TX

Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.

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The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.

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The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.

01/03/2022: Schenectady, NY

Must understand client needs and offer solutions and support.

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Step 3: View the best colleges and universities for Client Success Manager.

Butler University
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