This role is located in our Wakefield MA office. This is a hybrid role.
The Purpose of Your Role:
Do you want to work for a fast paced, growing organization where people make the difference? In this highly visible role, the Benefits Consultant will work closely with clients, carriers and service providers. The Benefits Consultant will need to meet Sentinel’s objectives for superior client service, maintain client persistency, and maximize revenue generating opportunities of Sentinel’s existing book of business.
This person should also proactively schedule and attend regular meetings with clients to ensure clients’ needs are continually being met and act as a resource to clients on relevant state or federal compliance issues specific to employee benefits.
This multi-faceted opportunity is geared towards an individual with demonstrated strong interpersonal, and relationship building skills. We are looking for a candidate with excellent written and verbal communication skills, as well as a high level of initiative and adaptability to changing demand
What you'll bring to Sentinel:
Health Insurance Industry Knowledge: Candidates should possess a deep understanding of the health insurance industry, including knowledge of different insurance plans (e.g., PPOs, HMOs, HSAs), the Affordable Care Act (ACA), Medicare, and Medicaid. They should be aware of industry trends, regulations, and emerging technologies that could impact the insurance landscape.
Strong Client Relationship Management: Candidates should excel in building and maintaining strong client relationships. Effective communication skills, empathy, and the ability to understand clients' unique needs are crucial for success in this role.
Data Analysis and Decision Support: Given the complexity of insurance plans and pricing, candidates should be proficient in data analysis and able to interpret and present complex information in a clear and actionable manner.
Compliance and Regulatory Expertise: Health insurance is subject to numerous regulations and compliance requirements. Candidates should be well-versed in these regulations and demonstrate a track record of ensuring that clients and the firm remain compliant with relevant laws.
What you’ll be responsible for:
Provide expert advice, develop solutions for current and future project plans, execute strategies to consistently illustrate value and retain existing clients
Consult and advise clients on complex benefit programs and benefits issues along with Executive Sponsor
Act as a resource to internal sales and client relationship staff on Health & Welfare compliance issues
Creative problem-solving and navigating the nuances of health insurance for the benefit of their client
Experience handling clients along with the Executive Sponsor.
Exercise positive interaction and cooperation with internal staff and senior management
Exhibit a willingness to take on new clients, projects and responsibilities
About You:
We are looking for innovative thinkers to drive our business and clients forward—someone with customer focus, drive, determination, and the strength of character to challenge the status quo. We strive to surround ourselves with team members who go above and beyond in all job facets and look for people who are willing to embrace change.
Education, Skills and Experience:
BS or BA level degree in business administration, communications, marketing or equivalent experience
At least 2-3 years of related experience in insurance, client service, or human resources
Life and Health Insurance License
Strong technical understanding of employee benefits, insurance products, concepts and industry trends
Excellent organizational, communication and presentation skills
Self-starter, assertive, enthusiastic, results driven, self -directed and service oriented
Ability to meet deadlines and independently solve problems
Excellent financial/mathematical skills
Significant Excel, Word and PowerPoint experience
This is a hybrid or remote role
What you’ll be part of:
Our people care about our organization. We are a company with a mission to be the best in our industry and best within our company. Being part of this company means that you are part o something special.
Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020, and 2023. In 2021, 2022, 2023, and 2024 Sentinel earned a Top Workplace USA Awards from Energage.
At Sentinel, we hire people with all kinds of awesome experiences, backgrounds, and perspectives. We like it that way. So even if you don’t meet every single requirement, please consider applying if you like what you see. Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.
Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Some of our Benefits:
PTO (vacation, sick, personal time bank) - unlimited FTO after 2 years of service
12 Paid Holidays (10 stated and 2 floating holidays)
2 Community Volunteer Days
5 Summer Half Days
Medical, Dental, Vision
Life Insurance
LTD & STD
Retirement Plan with 3.75% Employer Match
Parental Leave
See What We Stand For: https://www.sentinelgroup.com/About-Us/Join-Our-Team
Who we are:
Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35 years, we’ve remained devoted to making a difference in the lives of our people, our clients and our community. With a 9-year average associate tenure among our 265 professionals, our team’s commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you.
Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it’s through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts—and their commitment to excellence—define who we are.
Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).
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