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Manager of High School Support
KIPP Baltimore Baltimore, MD
$61k-95k (estimate)
Full Time 1 Week Ago

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KIPP Baltimore is Hiring a Manager of High School Support Near Baltimore, MD

Company Description

Founded in 2002, KIPP Baltimore operates joyful, academically excellent public charter schools and alumni support programming that prepare students with the skills and confidence necessary to successfully pursue individual pathways to careers of highest aspiration. KIPP Baltimore enrolls approximately 1,500 kindergarten through eighth-grade students in two schools on a shared campus in the former Walbrook High School building in West Baltimore: KIPP Harmony Academy (grades K-5) and KIPP Ujima Village Academy (6-8). Including our signature KIPP Forward (formerly KIPP Through College) program, we support more than 3,000 current students and alumni.

KIPP Baltimore is part of the national KIPP Public Schools network. KIPP (Knowledge Is Power Program) began in 1994 with 47 fifth-graders as a college-preparatory program housed within a public middle school in Houston, Texas; today, we are a network of 280 schools, 15,000 educators, and 175,000 students and alumni. All KIPP public charter schools are locally-run, non-profit organizations; each region is governed by a board of directors

Job Description

The Manager of High School Support works with KIPP Baltimore alumni who are in the 9th and 10th grade as they begin their high school careers and prepare for their post-secondary options. The Manager of High School Support builds meaningful relationships with students while helping alumni navigate the academic and socio-emotional transition to high school. The Manager of High School Support also facilitates students’ exploration of personal interests and strengths, guiding students as they start to match their passions to possible careers and postsecondary pathways. The Manager of High School Support reports to the Director of KIPP Forward.


The Manager of High School Support responsibilities include, but are not limited to:

  • Supporting a caseload of approximately 180 9th and 10th grade students with their academic and socio-emotional transition to high school and early college and career exploration (65%)

    • Conduct outreach and form authentic relationships with students and their families using strategies such as:

      • High school visits

      • Cold calls to students and families

      • Text messages

      • Emails

    • Utilize motivational interviewing skills to engage students in problem solving and confidence-building advising conversations.

    • Stay in contact (calling, texting, visiting) with alumni to monitor their progress and troubleshoot challenges.

    • Hold 1:1 transcript review and goal-setting meetings.

    • Engage students in early career and college exploration through discussion, analysis of career surveys, and research.

    • Implement programming (i.e. guest speaker series, college tours, alumni panels, college workshops) to aid career and college exploration.

    • Provide opportunities for alumni to connect with each other and KIPP Baltimore staff through social and skill-developing events and programming.

    • Connect alumni with community and campus resources that will help them meet their individual goals including tutors, mentors, internships, mental health supports, etc.

    • Develop relationships with staff in local high schools and community organizations

  • Planning and implementing the College Knowledge and Career Success (CKCS) lesson series with the 8th grade class (15%)

    • Use the lesson framework provided by the KIPP Foundation to plan lessons that help 8th graders identify possible career interests and post-secondary pathways as they prepare for high school.

    • Push into 8th grade classrooms to teach the lessons and to form relationships with rising 9th graders.

    • Track student progress and analyze student work, adjusting lessons and offering remediation and individualized support as needed so that student performance goals are met.

  • Managing the KIPP High School Peer Mentoring program (15%)

    • Recruit 9th grade alumni mentees and 11th grade mentors at partner high schools

    • Train mentors and provide on-going support and development opportunities

    • Schedule consistent on-site mentoring group sessions at the high schools

    • Co-plan and co-facilitate group mentoring sessions with the 11th grade mentors

    • Foster relationship between partner high schools and KIPP Forward

    • Engage in evaluation and review of program, implement changes and innovations

  • Collecting and analyzing alumni data (5%)

    • Manage alumni data in the KIPP Database including contact notes and contact information

    • Participate in alumni data analysis meetings, inclusive of regional match meetings

    • Regularly review caseload data and progress toward goals, then use the analysis to inform strategy and next steps

  • Serving as a full-time and engaged member of KIPP Baltimore’s staff.

    • Meet regularly with the KIPP Forward Director as well as the KIPP Forward Team.

    • Develop positive, appropriate relationships with current students and alumni as well as with fellow staff members

    • Support team events such as alumni reunions

    • Attend, and actively participate in, all regional staff meetings

    • Other duties as assigned by KIPP Forward Director


  • A passion for the mission of KIPP Baltimore
  • Bachelor’s degree required, preferably in education, counseling or social work

  • At least two years of experience teaching or counseling middle/high school students (at least some teaching experience is strongly preferred)

  • Ability to regularly work evening hours - a typical day is 10am-6pm.

  • Ability to travel to high schools and post-secondary institutions to meet with, support, and provide connecting experiences for students. Must have a driver’s license and access to a vehicle.

  • Willingness to consistently engage in alumni outreach (including cold calls), and persist even when students are not initially responsive

  • Knowledge of the high school and college landscape in Baltimore City and Maryland is preferred.

  • Demonstrated strong commitment to equity, inclusion and anti-racism

  • Ability to facilitate group workshops for a range of audiences and comfort with public speaking.

  • Excellent written and verbal communication skills

  • Strong interpersonal skills and ability to build authentic relationships with students, families, and the team

  • Demonstrated ability to work in a fast-paced, high energy environment with a proven ability to juggle multiple deadlines and tasks

  • Desire and ability to work collaboratively with teammates and other stakeholders

  • Unwavering attention to detail and commitment to accuracy

  • Flexibility and adaptability to changing environments

  • Ability to facilitate group workshops for a range of audiences

  • Excellent project management and data analysis skills

  • Willingness to ask questions and genuine openness to feedback and learning

  • A healthy measure of the character traits we value: zest, grit, hope, love, social intelligence, gratitude and a sense of humor.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Publisher)

Additional Information

Salary is commensurate with experience within the range of 62-66K annually. A full benefits package is offered and includes a 4% 401K match

STATEMENT OF NON-DISCRIMINATION: KIPP Baltimore is committed to the ideal of diversity in its student body and in its faculty and staff. KIPP Baltimore does not discriminate on the basis of race, color, gender, disability, age, religion, sexual orientation, nationality, or ethnicity. We are strongly committed to hiring a diverse and multicultural staff and encourage applications from traditionally under-represented backgrounds.

TO APPLY: Please submit an online application at our website at

Job Summary


Full Time


$61k-95k (estimate)





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