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Patient Care Representative
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$39k-51k (estimate)
Full Time 3 Days Ago
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Mia Aesthetics Services is Hiring a Patient Care Representative Near Miami, FL

Mia Aesthetics is a leading provider in plastic surgery services with a growing top-tier staff of plastic surgeons, expanding locations nationwide, and well over 50,000 satisfied patients. Our mission is to bring beauty and cost-efficiency into reality. At Mia Aesthetics we provide the highest quality plastic surgery, all at affordable prices.
  • Our Core Values: Patients First, Collaborate Openly, Respect for Others, and Execute with Purpose.
The Patient Care Representative provides exceptional customer service ensuring patients have the post-operative information and assistance needed during their recovery period.
  • Manages high volume of inbound and outbound calls in a timely and professional manner
  • Answers incoming calls and provides accurate and satisfactory information to post-operative queries and concerns
  • Performs outbound calls ensuring follow-up of all post-operative patients
  • Maintains open communication with post-operative patients via electronic platforms (e-mail, message, etc.)
  • Collaborates with other department representatives to resolve patient concerns

Requirements

  • High school diploma or general equivalency diploma
  • Bilingual in English and Spanish preferred
  • Minimum of 1 year customer service role(s) experience preferred
  • Strong communication, customer service, problem solving, and organizational skills
  • Must be able to work independently and proficient with technology
Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.
Join us: https://miaaesthetics.com/careers/
#miajobs #mia_talent

Job Summary

JOB TYPE

Full Time

SALARY

$39k-51k (estimate)

POST DATE

04/16/2024

EXPIRATION DATE

04/29/2024

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The following is the career advancement route for Patient Care Representative positions, which can be used as a reference in future career path planning. As a Patient Care Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Representative. You can explore the career advancement for a Patient Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Representative job description and responsibilities

A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.

01/31/2022: Norwich, CT

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

04/03/2022: Utica, NY

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

03/09/2022: Lawrence, MA

Before patients leave, patient representatives help ensure they understand how their treatment will work, for example teaching patients to use equipment at home.

03/17/2022: Salt Lake City, UT

They also spend time on the phone, scheduling patient appointments, and making follow-up calls for upcoming meetings.

03/13/2022: Phoenix, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Representative jobs

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

02/25/2022: New York, NY

They may also explain healthcare costs and may help patients determine how to pay for charges.

02/27/2022: Des Moines, IA

Representatives help guide patients through the complex world of healthcare.

02/09/2022: Newport News, VA

They may collect data on patient encounters and consumer satisfaction.

02/06/2022: High Point, NC

Patient confidentiality must remain a primary concern.

01/15/2022: Gulfport, MS

Step 3: View the best colleges and universities for Patient Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College