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Parts Counter Associate

Elko, NV | Full Time
14 Days Ago

Job Description

Are you ready to join an industry leader with a strong foundation of success? Kenworth Sales Company was recently awarded the 2020 Dealer of the Year award and after 75 years of consistent excellence, we are still growing! We have recently joined forces with Truck Enterprises, Inc. and now span 10 states across the country and boast 31 locations with over 1200 employees. We have exciting career opportunities available today in most of our locations. We are always looking for highly motivated individuals with a passion for helping our customers build the kind of success that Kenworth knows so well. 


**Earn $20/hr -$25/hr plus commission Depending on Experience.

JOB SUMMARY

The primary job function of the Parts Counter Associate is to handle internal and external customer requests for parts purchases, both in person and electronically.
 

DUTIES AND RESPONSIBILITIES

1. Wait on customers or mechanics at parts counter, phone or e¬mail.
2. Research customers’ requests and needs where necessary and determine correct part(s) needed.
3. If part(s) is in stock produce invoice from computer system.  If not in stock and customer wants follow the ordering process.
4. Restock shelves and maintain parts bins, i.e., rearranging parts, clearing, labeling, etc.
5. Assist with annual parts inventory physical count, to include actual physical counting of parts, tallying of counts, etc.
6. Troubleshoot parts department paperwork as necessary. 
7. Troubleshoots and resolves problems as they arise with. Inventory control system.
8. Maintains a superior level of knowledge and expertise in the trucking industry in general and Kenworth Trucks in particular.  Attends such training courses and seminars as required by Parts Manager. 
9. Coordinate parts returns to vendors when necessary and follow through to be sure credits are received.
10. Coordinate all parts department warranty claims. Service customer inquiries, process vendor warranty claim forms, etc., maintain aging of parts warranty receivables to levels set by management.
11. Assist Parts Manager in purchasing parts from local and out of state vendors.  
12. Unpack and check all material for damage and correct quantity.
13. Clean and deliver cores to Parts Department ensuring they are appropriately tagged and boxed
14. Maintain both parts and service departments to include assist in housekeeping and stocking of parts.
15. Stock transfers and special invoices on a daily basis for all departments.
16. Assists Parts Manager with special projects as requested, including annual physical inventory count and miscellaneous tasks.


QUALIFICATIONS

High School Diploma or Equivalent
2 years heavy duty truck parts experience.
Mechanical aptitude desirable.
Minimal computer aptitude desirable.
Ability to read and comprehend English instructions and information. 
Ability to operate warehouse forklift and complete formal training program.
Clearly legible handwriting.
Excellent organization and communication skills.



BENEFITS

We offer a full benefits package with retirement and paid life insurance. Also includes vacation time, sick days and paid holidays.


Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status.

Skills for Parts Counter Associate

The job skills required for Parts Counter Associate include Customer Service, Inventory Control etc. Having related job skills and expertise will give you an advantage when applying to be a Parts Counter Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Parts Counter Associate. Select any job title you are interested in and start to search job requirements.

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Career Path for Parts Counter Associate

The following is the career advancement route for Parts Counter Associate positions, which can be used as a reference in future career path planning. As a Parts Counter Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Associate. You can explore the career advancement for a Parts Counter Associate below and select your interested title to get hiring information.

How to Become a Parts Counter Associate

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