Description

The culture at Kent Island Resort is built on our shared core VIVÂMEE Virtues – JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests. We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, fire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.

Come join a fun team with an amazing culture while working in a beautiful environment! Kent Island Resort is a recognized Maryland Historical site and the third oldest English settlement in the United States. The property currently consists of our hotel, a restaurant, kayaking, and several large wedding venues. Today, the Kent Island Resort has recently been acquired by VIVÂMEE Hospitality, with plans to offer a complete revitalization to this beautiful 220-acre property.

Perks for being a team member:

• Benefits (Medical, Dental, Vision) for Full-time team members
• 401k for Full-time team members
• Discounted merchandise and dining
• Discounts on hotel stays at all VIVÂMEE Hospitality resorts
• Exciting work culture

Summary:

The role of the Restaurant Supervisor is to manage all aspects of the restaurant front-of-the-house (FOH) activities and personnel leading to new reservations and returning reservations while maintaining quality customer service, guest satisfaction, and to assist the restaurant manager as directed.

Responsibilities:

• Promote and portray the VIVÂMEE Values.
• Know, understand, and adhere to company established policies and procedures.
• Work and be flexible in being scheduled as needed full time.
• Manage the flow of dining room seating. Have detailed knowledge of seating capacities, station assignments, and storage areas.
• Confirm and review reservations on an ongoing basis.
• Train hostesses, servers, runners, and bartenders. Both formally and at pre-shift.
• Review and monitor/reinforce dining room service standards.
• Maintain rapport and communicate effectively with other departments and department managers. 
• Assign and monitor that side work for service staff is being executed, discuss all details with pertinent parties regarding any functions held within the restaurant to ensure efficient and quality service.
• Prepare purchase orders for essential items such as linens, centerpieces, equipment, etc.
• Schedule setup, service and supervision of each work shift.
• Coordinate dinner reservation numbers, menu changes, and service details with the chef.
• Establish working money bank for working each shift, secure all payments and end of night shift, and prepare night deposits with bank deposit slips.
• Has extensive knowledge of menu, daily specials, promo’s offerings, and be able to convey overall knowledge of property events and locations.
• Must be able to lift at least a minimum of 25 lbs.

Requirements

• High School Diploma or equivalent is preferred.
• (2) two years’ experience minimum in the Restaurant industry.
• Expected to work on mandatory events and holidays.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Kent Island Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Kent may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.