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kea
Palo Alto, CA | Full Time
7 Months Ago
Scilex Holding
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City of Palo Alto
Palo Alto, CA | Full Time
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City of Palo Alto
Palo Alto, CA | Full Time
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Scilex Pharmaceuticals Inc.
Palo Alto, CA | Full Time
$113k-135k (estimate)
10 Months Ago
Quality Control Associate
kea Palo Alto, CA
Full Time | Consumer Services 7 Months Ago
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kea is Hiring a Remote Quality Control Associate

About us

Launched in 2018, kea is changing the way restaurants operate. We've built a SaaS voice product that takes calls on the behalf of the restaurant, helping customers place their orders without having to speak to someone in the store. This allows the restaurant to stop context-switching and focus on what they do best: making great food. We've raised $21m to date and we're building an amazing team to drive the world's restaurant commerce. There are tens of thousands of restaurants out there that need kea, and we're building for them.

About the Role

kea is looking for a passionate and humble Quality Control Associate to join our ever growing Operations team. In this fully-remote role, you will be partnering with nearly every company department and will be actively suggesting to new QC ideas and ways to increase our revenue, call conversion and overall value as a company.

The Quality Control team is all about ingenuity and vision. We aspire to dig in deep and then take that information to think outside the box to find solutions to call and conversion issues. Our culture stems from understanding and kindness, with a go-getter mentality!

What your day-to-day looks like

  • Assess each call from agent-, tech- and customer- perspectives.
  • Partner with the larger Operations team to provide important insights and crucial findings that will make the company successful.
  • Partner with Sales and Accounts team to report customer related challenges and issues to ensure strong restaurant / kea relationships.
  • Own multiple report updates, as well as.

What’s in it for YOU:

  • Flexible hours
  • Generous stock option plan
  • Unlimited PTO
  • 100% remote work
  • Opportunity to “wear lots of hats” and accelerate your career
  • Ownership, responsibility, and empowerment in what you do
  • Incredible teammates and a caring workplace culture

What sets you up for success:

  • 1 years of QC experience.
  • True call center experience would be a plus.
  • Flexible/open availability.
  • Thrive in super fast-changing environment and enjoy juggling multiple tasks within tight deadlines.
  • Accountable & Independent: you’re self-directed and take pride in your work. It’s clear that you’re invested in your own professional growth, as well as the growth of the company you represent.
  • Tech savvy: you’re computer-savvy. Strong Google Sheets / Excel knowledge is a plus.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

POST DATE

09/29/2022

EXPIRATION DATE

11/18/2022

WEBSITE

hanoverclothing.com

HEADQUARTERS

HANOVER, PA

SIZE

25 - 50

FOUNDED

1923

CEO

DAVID A DUBS

REVENUE

$5M - $10M

INDUSTRY

Consumer Services

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The job skills required for Quality Control Associate include Quality Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Control Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Control Associate. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Quality Control Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Control Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Quality Control Associate jobs

Obtain the appropriate education.

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Create a “Theme of the Month” Strategy.

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Stay Positive and Reward Best Practice.

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Develop and Maintain Evaluation Forms.

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