Overview

Katzen Eye Group is searching for an energetic and patient focused Optician for our very busy Lutherville, Md. office. Lucrative spiff program, Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Our Top Candidates will bring at least two years previous optician experience working in a large optometry/ophthalmology practice. 

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are a nationally recognized leader in EMR and technology with an excellent clinical support team and dynamic leadership. For over five decades, Katzen Eye Group has been committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Katzen Eye Group are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.katzeneye.com.

Responsibilities

Administrative Responsibilities: 

• Uphold exceptional customer service by leveraging administrative duties with retail floor responsibilities 
• Monitor productivity and follow up with voice-mail, emails, etc. 
• Process optical deposits and batches. 
• Audit open vision insurance claims. 
• Address patient concerns as needed. 
• Foster a productive employee culture and leverage company resources to increase engagement and job satisfaction. 
• Assist with ordering optical supplies based on current inventory. 

 Retail Floor Responsibilities: 

• Accurately record measurements, fit, sell, and adjust eyewear as needed. 
• Demonstrate exceptional product knowledge and accurately describe the features and benefits of lenses, frames, and contact lenses. 
• Explain eyewear prescription terminology to customers in simple terms. 
• Process and submit eyewear orders to vision plan and/or central lab. 
• Verify that finished eyewear meets optical standards and pass final inspection. 
• Capture and place contact lens orders. 
• Maintain and organize workspace, frame boards, and optical displays. 
• Assist with spectacles troubleshooting. Neutralize lenses using the lensometer to determine changes in prescription. 
• Assist with new hire training.

Qualifications

• Experienced optician with 2 years of experience 
• Candidates must be passionate about fashion, eye-wear, and the retail industry.
• Extremely detail-oriented and excellent at multitasking. 
• Able to project a professional, and friendly demeanor. 
• Excited by a fast-paced, ever-changing work environment. 
• A self-sufficient employee with energy to spare. 
• Able to remain calm and work well under pressure and be capable of handling a diverse set of responsibilities.

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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