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Sales Coordinator
Kasa Living San Francisco, CA
Full Time | Telecommunications 5 Months Ago
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Kasa Living is Hiring a Remote Sales Coordinator

The Role

We are looking for a Sales Coordinator to partner with and assist the sales team to achieve established revenue goals and service metrics. This critical role will manage the group turnover process from assigning incoming leads to the proper sales manager, following up on new active groups, managing all sales-related client & internal communication regarding reservations and billing,
In this remote role, you will report to the Director of Sales and work closely with Area Sales Managers, and Sales Managers while also acting as a liaison between Sales, Reservations, GX, Billing, and Operations.

About the Team

The Sales and Marketing team is dedicated to growing revenue at Kasa through all channels, as well as growing Kasa as a distinguished accommodations brand. Our mission is to build a distinctive brand that has direct relationships with guests. The sales team truly enjoys connecting with others and building revenue.

Experience

  • 1 years of relevant sales support experience
  • You can demonstrate the ability to understand customer requirements and translate that into sales solutions
  • You have strong research and data entry skills
  • You have customer service experience in a remote work environment
  • Ability to set priorities and work on several projects simultaneously while meeting established guidelines through strong organizational skills
  • Must be computer literate; have experience using Google Workspace tools and products and ability to learn new tools quickly
  • Database management experience
  • Ability to be assertive and persuasive without being aggressive
  • Professional upbeat telephone voice
  • Ability to engage management decision makers and influencers at any level
  • Excellent written and verbal communication skills
  • Motivated by attainment of goals and metrics
  • Able to work independently, self-motivated

Plus if...

  • You've worked in the hospitality industry as a sales coordinator at some point in your career
  • You've worked for small and large enterprise companies
  • You have experience with Click-Up, Kustomer & Guesty

In one year, you will succeed at Kasa by having:

  • Consistently executed the active group turnover tasks and provided clear communication to clients and guests
  • Reduced the amount of time between group reservation request and completion
  • Ensured that Operational teams have group and account details to provide Hall of Fame Host experiences
  • Meaningfully influenced and supported our group reservations and billing processes
  • Become a respected leader and thought partner by the Brand & Revenue team and other departments you interact with

Day in the life of a Kasa Sales Coordinator

A day in the life of a Kasa Sales Coordinator focuses on 3 primary objectives: Driving Sales, Use of Tools & Processes, and acting as a Hall of Fame Host. You will help drive sales by managing incoming lead sources and assigning them to the proper sales manager, providing responses and proposals to potential clients as needed, collaborating and assisting managers of each department by preparing accurate, creative customer correspondence and contracts, and ensuring that each step of the active group journey from contracting to departure is seamless. You may be called upon to complete internet research to assist the sales managers in securing new business. As a key component of the sales process, you must be able to listen and read customers to identify needs and respond accordingly. You will be an integral part of improving and implementing, our sales processes through the use of our existing tools. You will maintain complete and accurate records of all customer interactions and correspondence in our sales system, accurately produce and/or review all group contracts and rate agreements, and identify ways to improve processes and enhance sales systems. At Kasa, we strive to act as Hall of Fame Hosts through genuine care and hospitality. You will develop strong customer relationships through professional, courteous, and ethical interpersonal interaction, develop and maintain positive relationships with customers and vendors, and ensure proper communication with other departments.

Benefits

    • 🌏 Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere!
    • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a 50% discount on any night for friends and family
    • 📈 Generous Stock Option Plan: We believe the success of our business should be shared with our team. As you grow with us, we increase the opportunities for you to become part-owners of our company.
    • 📱 Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
    • 📈 401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 50% of the first 4% of deferred salary.
    • 🙌 Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
    • 💰 Competitive Salary: We offer base salaries at or above market rates plus additional earning opportunities based on the position
    • 🩺 Health Coverage: We've invested in comprehensive health insurance options to help when you need it most

Job Summary

JOB TYPE

Full Time

INDUSTRY

Telecommunications

POST DATE

10/05/2022

EXPIRATION DATE

11/19/2022

WEBSITE

kasa.com

HEADQUARTERS

ALBUQUERQUE, NM

SIZE

100 - 200

FOUNDED

2016

TYPE

Private

CEO

BRAD MORAN

REVENUE

$10M - $50M

INDUSTRY

Television & Broadcasting

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About Kasa Living

Kasa is a real estate technology platform that allows business and leisure travelers to search and book apartments.

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The following is the career advancement route for Sales Coordinator positions, which can be used as a reference in future career path planning. As a Sales Coordinator, it can be promoted into senior positions as a Healthcare Sales/Marketing Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Coordinator. You can explore the career advancement for a Sales Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Coordinator job description and responsibilities

Also, sales coordinators conduct regular meetings with sales representatives to review progress of the sales department and to chart a new path for the organization.

01/27/2022: Tulsa, OK

A sales coordinator supports the sales team to ensure they have everything they need to accomplish their objectives.

12/17/2021: Pensacola, FL

Sales coordinators have a similar role to an administrative assistant as they function more as someone who arranges the schedules of sales professionals.

01/24/2022: Miami, FL

A sales coordinator provides any administrative support that the sales team may need.

03/03/2022: Asheville, NC

A sales coordinator will also communicate with other departments that a sales team might need.

02/27/2022: Saint Louis, MO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Coordinator jobs

Don’t be afraid to close the deal.

01/07/2022: Lubbock, TX

Learn Advanced Marketing Skills.

01/31/2022: Fort Worth, TX

Knowledge and understanding of various sales processes and procedures.

01/16/2022: Kansas City, KS

Must have a strong desire to follow sales process & best practices.

01/21/2022: Provo, UT

Prior experience as a marketing coordinator or relevant role.

12/24/2021: Reading, PA

Step 3: View the best colleges and universities for Sales Coordinator.

Butler University
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