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Kansas City Behavioral Health Holdco
Kansas City, MO | Full Time
7 Months Ago
Comprehensive Logistics
Kansas City, MO | Full Time
$72k-94k (estimate)
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THE COMMUNITY SUPPORTS NETWORK, INC
Kansas City, MO | Full Time
$33k-42k (estimate)
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Kansas City Behavioral Health
Kansas City, MO | Full Time
$73k-95k (estimate)
2 Days Ago
Residential Shift Supervisor
Full Time 7 Months Ago
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Kansas City Behavioral Health Holdco is Hiring a Residential Shift Supervisor Near Kansas City, MO

Description

POSITION SUMMARY: 

Responsible for supporting individuals with challenging behaviors to live

independently by following the designed program plan and ensuring the

individuals safety as needed during the hours assigned. Responsible for direct

supervision and training of DSP positions.

QUALIFICATIONS: Education: High School Diploma, or Equivalent

Experience: 6 months of management and supervisory experience preferred.

Experience working with challenging behaviors is preferred. Experience working

with BHHKC highly preferred.

PHYSICAL DEMANDS: General note: When moving residents or other heavy items, please make sure to

ask for assistance if the task you are trying to complete requires more than one person. For a full

definition of any terms used below, please consult with your HR team.

Seldom (1–5%): Balancing, crawling, pinching.

Occasionally (6-33%): Climbing, stooping, kneeling, crouching, pushing, pulling, lifting, grasping,

repetitive motion. Medium to heavy work: Exerting 50-100 lbs. occasionally, and/or in excess of 50 lbs.

of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Frequently (34-66%): Reaching, standing, walking, talking. Sedentary to light work: Exerting 10-20 lbs. of

force occasionally and/or negligible amount of force frequently or consistently to lift, carry, push, pull,

or otherwise move objects, including the human body.

Continuously (67-100%): Hearing and visual acuity required for the position (including close vision,

distance vision, peripheral vision, depth perception, and the ability to adjust focus). If required by

position “driver status”, the employee must maintain visual acuity adequate to operate a motor vehicle.

Machines, Tool and Equipment:

Seldom (1 –5%): Calculator, copier, and fax.

Occasionally (6-33%): Computer, cooking tools, cleaning tools, shower, and automobile (driver status

only).

Frequently (34-66%): Writing instrument, tablet and telephone.

WORKING CONDITIONS: 

This position is performed primarily indoors in the residential home, and in the community to provide recreation and skill acquisition opportunities for residents and accompany them to various appointments with possible daily exposure to the elements.

As the residents have varying levels of social and behavioral skills, they may act out emotionally or physically (yelling, biting, scratching, hugging, kissing, hitting etc.). Employees must be able to successfully adapt to these behaviors and act appropriately in return, using PCM techniques as needed.

While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to the risk of electric shock (cooking, cleaning, assistance in activities of daily living, etc.). The employee is also occasionally required to function in narrow aisles or passageways. The noise level in the work environment is usually moderate but may be high in the midst of a resident’s crisis.

Travel for this position is generally limited to any of the residential homes in the division and occasional travel to the Main Office, as required.

ACCESS TO PHI: The Shift Supervisor may have access to Protected Health Information (PHI) as needed to execute behavior plans, perform medication regimen duties, knowledge of applicable health history and attendance of medical appointments for the residents in their care.

EQUAL EMPLOYMENT: Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

ADA STATEMENT: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

ACCOUNTABILITY/IMPACT (Degree of answerability for actions, consequences of errors in judgment, and legal liabilities): Errors in judgment or mistakes could cost the organization loss of revenue, loss of clients, and/or negatively impact KCBHH’s reputation.

Requirements

FUNCTIONAL AREAS AND COMPETENCIES

CORE COMPETENCIES

1. Integrity and Professionalism: Operates with professionalism and integrity in all aspects of role, including interactions with coworkers, clients, and external contacts. Communicates in an open, honest, respectful, and consistent way. Demonstrates humility, sharing recognition and fault equally. Treats all employees as equal contributors.

2. Collaboration and Teamwork: Works cooperatively to achieve common goals by establishing and maintaining productive working relationships, sharing knowledge, and building consensus. Shows willingness to understand, respect, and support alternative perspectives, opinions, and ideas. Willing contributes to other teams a Subject Matter Experts; shares knowledge with others. Recognizes contributions of others and gives credit when credit is due.

3. Client/Customer Focus: Establishes and nurtures strong, sustainable, and collaborative relationships with clients; both internal and external. Actively seeks to understand and exceed internal/external client’s needs. Seeks and uses input and feedback to strengthen internal/external customer relationships and to improve outcomes. Engages the internal/external customer as a partner in delivering service.

4. Innovation and Initiative: Voluntarily looks for better ways to get things done and/or generate new ideas; acts on own without waiting for direction. Shows interest in learning new skills and performing new tasks. Sees beyond the “tried and true”; avoids staying a comfort zone. Identifies ways to incorporate new practices into existing framework.

5. Adaptability: Responds positively to changing circumstances by altering behavior to better fit different situations. Willing makes appropriate changes in work methods/processes. Overcomes obstacles to achieve results. Adjusts timelines, results, and expectations appropriate to changing needs.

6. Accountability: Takes responsibility for all work activities and personal actions. Respects confidentiality – appropriately handles confidential information. Meets or exceeds agreed upon expectations; follows through on commitments. Accepts responsibility for positive and negative outcomes of work.

PROGRAM MANAGEMENT and FACILITATION OF SERVICES

1. Assist and/or facilitates the implementation of an individualized plan to achieve specific outcomes derived from the participants’ preference, needs and interests. Implementation of Behavioral Support Plan and Individualized Programming as instructed by clinical staff.

2. Ensure a clean, safe and secure environment for the individuals being served.

3. Assist individuals when practicing skills to develop more acquired proficiency in independence. This includes support of all activities of daily living (toileting, hygiene practices, cleaning, cooking, medication management (L1MA certified staff), budgeting, etc.)

4. Support community visits with individuals being served.

5. Understands role as an ambassador of BHHKC when interacting with members of the community and professional contacts.

6. Provides support to the participant to develop strategies, make informed choices and follow through on responsibilities.

7. Promotes participant partnership in the support process to encourage self-advocacy.

8. Participates in assigned “on call” days.

9. Ensures proper client assignment for DSPs on shift.

10. Ensures completion of chores assigned to DSPs on shift.

11. Maintains working knowledge of staffing systems and protocols

12. Ensures DSPs follow behavioral support plans and client supervision.

13. Enforces dress code protocol among house staff members.

14. Completes meal planning for clients, ensuring healthy and well balanced meals are provided.

15. Responsible for training, coaching and guiding/supporting DSPs on shift.

16. Completes weekly grocery order, ensures there is always food in the home.

17. All other duties, as assigned.

DOCUMENTATION REQUIREMENTS

1. Maintains accurate records, collecting and compiling data as instructed.

2. Submits all data in a timely fashion.

3. Consistently maintains standards of confidentiality and ethical practice.

4. Demonstrates knowledge of applicable company policies regarding confidentiality and social media.

5. Learns and remains current with documentation systems.

6. Ability to read, understand and implement BSP

7. Ability to read, understand and implement ISP

8. Ability to recognize and take data related to ADLs

9. Completion of event reporting in a timely manner per agency guidelines.

10. Submits monthly medication check-in form and verifies accuracy of information.

11. Submits monthly vehicle checklist to Manager

12. Ensures that all assigned staff have read and signed off on client ISP.

13. Ensures there are no MAR holes on a daily basis.

14. Completes a response to monthly safety audits in a timely manner.

15. Provides supporting documentation to managers for monthly supervision meetings

16. All other assigned documentation

COMMUNICATION AND PERSON CENTERED SUPPORTS

1. Provides support to individuals using person centered language.

2. Reminds and coaches peers and co-workers to use person centered language.

3. Maintains basic knowledge of person centered planning techniques.

4. Uses effective and sensitive communication skills to build rapport with individuals served, peers and supervisors.

5. Uses modes of communication and terminology that are appropriate to the communication needs of the individual served.

6. Attends all required team meetings and staff meetings

CRISIS PREVENTION AND DE-ESCALATION

1. Has the ability to identify a crisis, diffuse the situation, and determine an intervention strategy. Contacts necessary supports as needed. Able to ensure that the staff they supervise has the ability to respond appropriately to crisis.

2. Monitors crisis situations, discusses the incident with authorized staff and participants, adjusting supports and the environment, complies with regulations for reporting. Able to train staff on managing crisis events.

3. Proper implementation of PCM practices as dictated by the Behavioral Support Plan.

4. Ability to train, coach and ensure fidelity on Behavioral Support Plan.

5. Is an active and compliant participant in any internal and external investigations following a crisis event.

Job Summary

JOB TYPE

Full Time

POST DATE

08/27/2022

EXPIRATION DATE

10/05/2022

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