Hello,

Hope all is well.

We have an onsite Permanent Job Opportunity as Desktop Engineer at Bronx, NY. Iam sending below the job description and client details. Kindly let me know your interest 

Need below information for further process. 

1. Day 1 from onsite at Bronx, NY( Are you agree):
2. Expected Salary Range:
3. Current Location:
4. Visa status:
5. How many years of experience in build images for Windows Environment:
6. How many years of experience in ITSM:
7. Interview availability for next two days:
8. Do you have any other offers in your hand? 
9. Current Project Status :
10. How soon you join the project:

Desktop Support Engineer

Permanent Opportunity

Bronx, NY (Day 1 from onsite/No Remote)

Job Description:

• Assists client day-to-day functionality and efficiency
• Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
• Configures, installs and maintains computer software & Peripheral systems for users
• Identifies, manage and resolve issues in a timely manner (with in SLA)
• Responds to customer requests effectively and communicates with them to address issues
• Should update the user information in an organizational system
• To update the user access for given IT applications for new and current employees
• Familiarity on updating the ITSM on incidents and requests. Maintaining the mapping of assets to the end users in ITSM tool
• LAN, WAN knowledge
• Troubleshooting networking and connection issues.
• Mainly need to know how to build images for Windows Environment

Thanks, and Regards, 

Kiran A, 

Kaizen Technologies Inc, 

Email: