24 Front Office Manager Jobs in Rochester, MN
Kahler Hotels is Hiring a Front Office Manager Near Rochester, MN
Overview
Oversee all Front Office operations to ensure profitability, control costs and quality guest satisfaction standards.
Responsibilities
- Maintains all standard of guest service.
- Manage and motivate all Front Office Staff with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide the very best in guest satisfaction.
- Receive and resolve all departmental guest complaints in a timely manner and within the guidelines of the company.
- Check and control room reservations, Front Office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compile and prepare financial reports (including rate and availability calendar).
- Communicate with guests to answer questions
- Implement and monitor all Corporate marketing programs.
- Organize and conduct pre-shift and departmental meetings to disseminate pertinent information. Attend other hotel meetings as deemed necessary.
- Provide clear direction in advising and instructing staff in details of work.
- Organize, conduct and/or attend meetings to obtain and disseminate pertinent information
Supportive Functions
- Perform other duties as assigned by Supervisor
- Perform room inspections as needed.
- Assist in check in/check out of guests or any related guest service activity.
Qualifications
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
- Must have strong verbal and written communication skills.
- Must have strong customer service skills.
- Ability to multi-task.
- Proficient organization and supervisory skills needed to accomplish a task.
- Considerable knowledge of computer systems for registration, reservations and back-up systems.
SUPERVISORY RESPONSIBILITIES
Supervises Front Office staff to include Hiring, Training, Coaching, Discipline, and Performance Evaluations.
Job Summary
Full Time
$64k-91k (estimate)
09/10/2022
03/11/2025
The job skills required for Front Office Manager include Front Office, Guest Service, Customer Service, Scheduling, Front Office Operations, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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