Under the direction of the Nation Fleet Support Manager, the National Fleet Support Specialist is responsible for serving as a liaison between the JX locations and the National Fleet team - which involves providing a high level of communication with customers and co-workers, providing superior customer service, research various OEM programs for customer savings, aiding the product placement, preparing sales orders, submit for concessions and support functions related to the parts departments.

Essential Duties and Responsibilities:

• Process sales orders in coordination with the National Fleet Support Manager

• Confirming all information related to the sales order is correct - ship to , PO# etc

• Effectively communicating timely customer communications can be made email, chat or call

• Provide effective communication to customers regarding their backorders and pending orders

• Work closely with PPFS and the National Fleet Support Manager to create new programs

• Aid PDFS in field support for their key accounts

• Provide support to parts for Multiserve discrepancies.

• Schedule and execute a sales call

• All other duties as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. 

Competencies:

• Priority Setting

• Customer Service

• Sales

Minimum Qualifications:

• High school diploma or equivalent.

• Three (3) years of related automotive or heavy-duty parts experience is preferred.

• Intermediate computer skills in Microsoft Windows. Must possess demonstrated skills in computer-generated business systems.

• Dependable and reliable attendance required.

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.