Come work for Northeast Ohio's Premier Senior Living Communities!

Judson Senior Living in Cleveland, Ohio is seeking a Chief Information Officer. Currently hiring for a Full Time position with our Judson Park retirement community located in historic Cleveland Heights.

What makes Judson an employer of choice?

A CAREER with Judson means you will be connected, inspired, and engaged to make a difference in the lives of others every day! Judson is a place where you have opportunities to grow and be recognized for the meaningful work you do in a positive, inclusive environment.

We offer COMPETITIVE and COMPREHENSIVE benefits, including:

• Medical, Dental, Vision and Flexible Spending Accounts
• 403b Retirement Plan with Company Match
• Tuition Reimbursement and Career Development
• Campus perks like use of Judson's Wellness & Pool Facilities, Discounted On-Campus Meals and Free Parking.

What will I do in this role with Judson?

As the Chief Information Officer, supporting the Judson mission will include the following responsibilities:

• Direct and manage staff: select, hire, train, coach, counsel monitor and assure performance and morale. Evaluate department roles and structure to assure efficiency and effectiveness and provide professional growth opportunities where possible.
• Develop, implement and maintain information technology systems to support operations. Oversee and manage MatrixCare or any later acquired electronic records software/enterprise resource planning system. Assure the security of all data.
• Work closely with the President and Chief Financial Officer to provide leadership to the strategic planning process.
• Develop information technology plans to support the implementation of the Network's strategic plan.
• Assure the security and back-up of all technology information systems.
• Develop and implement information technology policies, guidelines, and procedures.
• Manage help-desk support on all hardware or software issues for all users.
• Oversee the procurement and installation of all hardware and software. Identify vendors/consultants and oversee the selection process.
• Arrange for Information Technology training for the Network staff, as required.
• Manage all telecommunications: cell phones, land lines etc.
• Oversee the purchase and maintenance of related office technology: fax machines, copiers, printers.
• Oversee the administration of LAN/WAN networks.
• Provide cost effective resident services (phones, cable television, high speed internet) that can serve as a revenue generator.
• Provide resident information technology support services.
• Maintain current knowledge in the field. Analyze and determine the applicability of emergent technologies. Participate in various trade and professional organizations.
• Monitor hotline, conduct risk assessments and develop annual compliance work plan. Remain abreast of status of compliance activities and identify trends.
• Assists with Cyber Security, prevention and updates as needed.
• Collaborates with other departments (e.g., human resources, clinical, finance) to direct compliance issues to appropriate existing channels for investigation and resolution.
• Ensures proper reporting of violations or potential violations to authorized agencies as appropriate or required.
• Provide the people we serve with clear opportunities to direct their own lives and decide how they will spend their day.
• Ensure a safe environment for residents and utilize tools and equipment in a safe manner
• Report all hazardous conditions including incidents, injuries, and equipment to the appropriate Supervisor immediately
• Participate on Executive Board in Board Meetings as assigned.
• Adapt to changes in responsibilities in a positive manner, be receptive to new ways of completing tasks, and be flexible in carrying out assignments.

What do I need for this role with Judson?

• Bachelor's degree or appropriate certification in IT Networking required.
• Minimum five (5) years of Information Technology experience in a service organization required.
• Supervisory experience in an IT setting required.
• Healthcare IT experience preferred.
• In-depth knowledge of Windows Server and wireless networking technologies required.
• General understanding of Medicare and Medicaid; familiarity with EHR and telemedicine technology.
• In-depth broad, general business know-how: finance, strategic planning, purchasing etc.
• Strong customer service skills: demonstrated ability to anticipate customer needs and commitment to exceeding expectations.
• Knowledge of health care compliance, including state and federal privacy laws, included but not limited to fraud & abuse laws and HIPAA.
• Recommended privacy certification and/or other health care industry related credential.
• In-depth emotional intelligence: behavioral maturity, demonstrated trust and integrity, high ethical standards, demonstrated self-awareness and accurate self-assessment; demonstrated ability to prevent, reduce, and resolve conflict; sensitivity and empathy, openness, reliability and consistency.
• In-depth communication skills: demonstrated ability to present material orally or in writing in an articulate and concise manner; demonstrated ability to listen and process other's points of view.
• In-depth leadership skills: coaching, team development, decision making and problem-solving skills. Demonstrated ability to synthesize facts, perceive abstract, subtle and complex relationships and apply analytical thinking.
• Computer proficiency with understanding of business, professional and industry related applications.
• Demonstrated project management skills.
• Ability to manage multiple, complex priorities with demanding timeframes.

How is Judson unique?

• Judson is a not-for-profit Continuing Care Retirement Community (CCRC) offering independent living, assisted living, memory support services, short-term rehabilitative and long-term skilled nursing care, home care, hospice, community memberships, and outreach initiatives.
• Our employees are committed to our Core Values: Respectfulness, Empowerment, Communication, Integrity, Teamwork and Excellence.
• Three stunning campuses and over 110 years of experience serving Northeast Ohio with compassion, excellence and innovation has solidified our stellar reputation for making a difference in the lives of others every day!

Judson Senior Living is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Judson Retirement Community does not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.