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Customer Service Representative - Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects
State of Missouri Jefferson City, MO
$33k-41k (estimate)
Full Time | Public Administration 1 Month Ago
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State of Missouri is Hiring a Customer Service Representative - Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects Near Jefferson City, MO

Division of Professional Registration

Board for Architects, Professional Engineers, Professional Land Surveyors

and Professional Landscape Architects

Posting Closes 04/27/2022

Salary $34,968

Job Location: Division of Professional Registration, Board for Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects.

Why you’ll love this position:

The Board for Architects, Professional Engineers, Professional Land Surveyors and Professional Landscape Architects. The office promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment.

Candidates must have good, effective communication skills, be self-motivated with minimal supervision, have the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines.

What you’ll do:

  • Serve as receptionist for the board by greeting visitors in person and on the telephone and answering inquiries.
  • Review documents for authenticity, ensuring statutory requirements are satisfied, corresponding with applicants regarding errors and solutions.
  • Respond to written and verbal inquiries regarding rules, regulations and licensure requirements and fees.
  • Receive and process mail.
  • Prepare and scan documents into imaging system.
  • Assist with preparing applications and supporting documentation for board review.
  • Assist other staff members with overflow work assignments.

What we are looking for:

Minimum Qualifications

  • Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative.
  • Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel.

Preferred Qualifications

  • Work semi-independently as a team member.
  • Complete data entry with accuracy and efficiency

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position please contact:

Please contact Rhonda Bullock at rhonda.bullock@pr.mo.gov

How to apply:

https://mocareers.mo.gov/hiretrue/mo/mocareers/index.html

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Public Administration

SALARY

$33k-41k (estimate)

POST DATE

04/01/2023

EXPIRATION DATE

05/18/2024

WEBSITE

mo.gov

HEADQUARTERS

JEFFERSON CITY, MO

SIZE

>50,000

TYPE

Private

CEO

MIKE PARSON

REVENUE

$10B - $50B

INDUSTRY

Public Administration

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