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Procom
Jersey, NJ | Contractor
$98k-121k (estimate)
1 Day Ago
Business Analyst - Global Change Management
Procom Jersey, NJ
$98k-121k (estimate)
Contractor | Retail 1 Day Ago
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Procom is Hiring a Business Analyst - Global Change Management Near Jersey, NJ

Business Analyst
On behalf of our client in the Financial Services Sector, Procom is seeking an business analyst.

Business Analyst Job Description
The Business Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach / taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.

Business Analyst Responsibilities
Ensure accurate and timely delivery of key changes to the business by leading Global Change Management (GCM) process
Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their GCM, as well as provide general training to raise awareness of GCM process.
Assist in awareness campaigns and communications of Global Change Management objectives & process.
Assessing current state processes and workflows Global team, including data and process hand-offs with Issuer Operations.
Optimize productivity by designing, implementing and testing new procedures.
Assemble reports to document process status and changes.
Track metrics to discover areas for improvement and monitor upgrades.
Communicate findings and proposals to upper management.
Assess opportunities within reconciliations for productivity and scale.
Work with global locations as necessary to ensure end-to-end workflows and controls enhancements.
Creating and managing end to end calendar with critical steps, dependencies and dates.
Hosting kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project.
Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance).
Develop analytics and reporting to track effectiveness of process and identify potential process improvements.
Provide thought leadership in continually reviewing process and identifying improvements.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

Business Analyst Required Skills
Educated to degree level or suitable prior work experience.
Experience with work-flow systems.
Excellent project management and organizational skills.
Outstanding relationship building and relationship management skills.
Consistently demonstrates clear and concise written and verbal communication skills.
Proficient in Microsoft Office with an emphasis on MS Excel / & relevant reporting tools.
Have strong interpersonal and both oral / written communications skills, including an ability to interact effectively with senior management.
Fluency in spoken and written English, including business writing.
Is individually pro-active, demonstrates initiative and self-motivated.
Highly adaptable; able to cope with elements of ambiguity and change and continuously optimise processes and tasks in own area of responsibility.

Business Analyst Length
12 months

Business Analyst Location
Jersey City, NJ

Job Summary

JOB TYPE

Contractor

INDUSTRY

Retail

SALARY

$98k-121k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

07/23/2024

WEBSITE

procom2way.com

HEADQUARTERS

JESSUP, MD

SIZE

25 - 50

FOUNDED

2003

CEO

GABRIEL NAJJAR

REVENUE

<$5M

INDUSTRY

Retail

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About Procom

At Procom, we leverage technology to connect people at moments that matter - whether the moment involves stopping an assailant in his tracks, getting emergency medical care to a student on a school bus, or making sure a football fan can get her order of nachos at a packed stadium. By connecting people at crucial moments we help build a safer, more productive world. Thanks to our solutions businesses become more productive, customers get better service, cities operate more efficiently and small emergencies never become big disasters. Most important of all, lives are saved.

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