Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original. Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime.

Joybird is seeking a Full-Time Assistant Store Leader for our Showroom in Manhattan, NY.

An Assistant Store Leader at Joybird plays an integral role in laying the foundation for our retail business. You will report to the Store Leader and play an integral role in ensuring our retail store is a success! This role has incredible growth potential as the company grows. You'll assist the Store Leader with building a team of exceptional stylists, executing processes and procedures that help us consistently provide amazing customer service, and ensuring that the store exceeds defined financial performance targets.

You will...

• Coach and mentor others and be a self starter able to identify problems and quickly implement solutions.
• Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs.
• Partner with the Store Leader to share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Assist Store Leader with scheduling and payroll to effectively meet the needs of the business and company expectations.
• Maintain operational excellence assisting with implementation of key policies, procedures, training and initiatives with your team.
• Play a role in recruiting top talent for the team.
• In partnership with Store Leader, analyze KPIs and reporting to create business solutions and exceed sales targets.
• Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
• Lead, uphold and embrace Joybird’s mission and core values.

You are a good match if you are...

• A strategic thinker– You don’t believe in following a specific path to solve every problem and are comfortable making judgment calls. You quickly understand the issue and create solutions to improve the customer and employee experience.
• A skillful guide– You clearly walk the customer through their purchase and set expectations for delivery and your strong ability to display your expertise and exceed customer expectations means you’re the one shaping customers’ opinions of our brand.
• Results Driven -You seize every opportunity to create promoters and relish exceeding any goal put before you.
• A leadership background- 1-3 years of retail or hospitality management experience
• A coach and mentor- You can motivate your team toward a common purpose through communication touchpoints, coaching and mentorship.
• On the front lines -You are energized by leading from the front and are able to be mobile on the sales floor for extended periods of time. You are able to lift and mobilize medium to large items up to 50lbs while using appropriate equipment and safety techniques
• Available and adaptable - You truly own your business and are able to work evenings, weekends and holidays

Our Core Values:

• Customer Centric - You are passionate about delivering an end-to-end WOW experience for every customer.
• Transparent – You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving.
• Results Driven – You aim high and go beyond tradition and standards to reach our goals.
• Constantly Evolving – You’re never satisfied and are unafraid to be a better version of yourself.

 Perks:

• Competitive salary
• A business that trusts and embraces tech
• A leadership team that wants to do it right and is open to new ideas
• A startup with a proven business model that’s growing fast
• Generous benefits including medical, dental, vision, FSA, 401(K) with an abbreviated waiting period
• Ample Paid Time Off
• Furniture discounts (for friends and family too!)