Position Description:

At Joseph T. Ryerson & Son, Inc. we take pride in being an industry leader in metal processing and distribution. Since 1842, it has been our mission to provide our customers and communities with the absolute best in carbon steel, aluminum, stainless steel and more!

Metal is the most essential and sustainable material on the planet and a part of our everyday life. As a member of the Ryerson family, you will have an opportunity to provide metal to customers across industries that make things such as high-octane sports cars and trucks, electric vehicles, sports stadiums, arenas, luxury hotels, first responder equipment, military, aerospace technology, props used on movie sets and even the smart phone you may be using to apply to this role!

See what we do and more at https://www.ryerson.com/services/what-we-do.

What’s in it for you at Ryerson?

• Three weeks of vacation, paid sick days, and holiday pay
• 401(k) with employer match
• Comprehensive medical, dental and vision insurance available Day 1 of your start date
• Paid Maternity and Parental leave
• Health and wellness programs
• Tuition Reimbursement
• “Ryerson Gives Back” to our local communities
• Diversity and Inclusion initiatives
• and more!

We are looking for a Customer Experience Manager to join our team in Little Rock, AR.

Responsibilities include:

• Leads, motivates and develops sales staff to achieve market share and profit objectives
• Makes sales call on customers to help secure business and improve profitability
• Displays great personal commitment to customer satisfaction and thus leads by example
• Understands margin growth and sales contract management
• Inventory control and inventory maintenance
• Price development for transactional and contractual business
• Knows competitors in-depth and how best to position the sales team to gain market share
• Some travel will be required to our Ft. Smith Location. 1-3 trips a year.
• Other duties as assigned by leadership

Position Requirements:

• Bachelor's Degree Preferred
• 3-5 years of progressive levels of Sales Experience preferred (Inside/Outside Sales)
• Previous management experience preferred
• Previous purchasing experience a plus
• MS Office (Word, Excel, Outlook) and SAP experience a plus.
• Working knowledge of the metals industry is required

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person