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Delivery Technician

AUSTIN, TX | Full Time

Job Description

Position Summary

The Field Service Technician is responsible for delivery, pick up, and service of company product to the customer facilities in a timely and professional manner, including educating the patient/care giver on the safe operation and use of company product.


This individual will also be responsible for product care and maintenance, product repair, warehouse/shop duties, vehicle care and maintenance, and tracking of inventory at all times.

Major Duties & Responsibilities

  • Work/drive safely in all aspects of job
  • Responsible for delivery and set up of product in accordance with arranged schedule to the customer/patient in a timely and professional manner
  • Instructs and demonstrates patient/care giver/nurse on proper and safe use of product
  • Loads and unloads product in an orderly and secure manner in accordance with set policies and procedure
  • Completes vehicles safety checks in accordance with set procedures.
  • Drives safely and defensively obeying all traffic law
  • Provides safe environment for the patient at all time
  • Checks electrical outlets for power and proper ground when delivering electrically powered home medical equipment, in addition to observing entire environment/surroundings for any concerns in accordance with set procedures
  • Completes required paperwork upon delivery, pick up, or service of product and follows and adheres to HIPAA guidelines
  • Rotates on-call availability with Field Service Technicians, including nights & weekends
  • Cleans, disinfects, repairs, and quality checks all products as required in accordance with set procedures
  • Complete all required training

Required Education

High School Diploma or equivalent

Required Skills & Experience

  • Valid Driver’s License
  • 2 years of customer service or comparable experience
  • Must be dedicated to providing outstanding customer service
  • Must have ability to work extended hours, including some evenings weekends and travel
  • Ability to safely lift, push or pull up to 50 lbs with or without accommodations
  • Transports deliveries according to manifest in a safe, responsible manner and in accordance with company procedures and applicable DOT regulations
  • Must possess or be able to complete requirements of Department of Transportation (DOT) physical

Preferred Skills, Experience & Education

  • Previous driving/delivery experience
  • Previous durable medical equipment (DME) experience is preferred
  • Computer skills, such as experience with Outlook email, Microsoft Excel, and smart phones such as IPhone or Android
  • Ability to work independently and in team environment
  • Good communication skills (verbal and written), along with good organizational skills
  • Previous Patient care experience

Joerns Healthcare is an Equal Opportunity Employer, including Disability/Veterans

About Joerns

Joerns Healthcare is a leading national distributor of therapeutic support surfaces, bariatric care equipment; negative pressure wound therapy systems, and safe patient handling solutions, products and services. We serve special patient handling needs across the entire continuum of care, including acute care hospitals, long term acute care, skilled nursing, rehabilitation facilities, and hospice.


We continually strive to provide the most exceptional service and solutions that deliver positive financial and clinical outcomes to our customers.


We are currently searching for skilled, self-motivated and dedicated professionals to add to our team. We offer hands on training, benefits and an outstanding work environment.


At Joerns Healthcare, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.  In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts.  Our employees also receive Paid Vacation and Holidays. 


Company Overview

  • Website
  • Headquarters VAN BUREN, AR
  • Size 500 - 1,000
  • Founded 2016
  • Type
  • Revenue $200M - $500M
  • Industry Healthcare
  • About joerns healthcare

Skills for Delivery Technician

The job skills required for Delivery Technician include Customer Service, Transportation, Life insurance, Communication Skills, Self motivated, medical equipment etc. Having related job skills and expertise will give you an advantage when applying to be a Delivery Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Delivery Technician. Select any job title you are interested in and start to search job requirements.

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Career Path for Delivery Technician

The following is the career advancement route for Delivery Technician positions, which can be used as a reference in future career path planning. As a Delivery Technician, it can be promoted into senior positions as a Truck Driver Heavy that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Delivery Technician. You can explore the career advancement for a Delivery Technician below and select your interested title to get hiring information.

How to Become a Delivery Technician

If you are interested in becoming a Delivery Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Delivery Technician for your reference.

Step 1 Understand the job description and responsibilities of a Delivery Technician

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Step 2 Knowing the best tips for becoming a Delivery Technician can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Delivery Technician

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