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Job Description

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

FIS Fraud Fusion Team provides fraud industry guidance to stakeholders on operations under the governance of Banking and Merchant Solutions; proactively mitigating fraud losses for our customers and our organization and providing a positive client experience.

About the role:

Projects will be in the financial fraud area, including a focus on managing the development and launch of new capabilities. Some capabilities will be revenue-generating, and hence will need focused coordination with product, marketing, and technical teams. There will be elements of marketing, sales, finance/accounting, legal, business planning, business operations, customer service, or other subjects. Typically involves extensive interactions with cross-functional teams of various functional areas of the business. Strong communication, reporting, organization and problem-solving skills are much more important than any specific knowledge of the subject area of financial fraud, as we have existing subject matter experts to rely on for knowledge about financial fraud. Being a self-starter, finding solutions rather than stopping and escalating every issue, finding and connecting the right people to move a deliverable closer to fruition, and focusing on time-bound outcomes are critical in a large organization like FIS. Often, the path has not been paved for the types of cross-silo projects that we are focusing on to drive business value, and safeguard the payments ecosystem. Grit and soft skills are important assets.

What you will be doing:

• Plans and coordinates all aspects of projects from initiation through delivery.

• Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts.

• Ensures requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.

• Assigns and monitors work of project team, providing analytical support and direction.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.

• Serves as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.

• Delivers informational and decision-seeking presentations to business groups in FIS and/or in client organizations.

• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.

• Identifies project management coordination gaps or areas for improvement and recommends and implements solutions.

• Some travel may be required.

• Other related duties assigned as needed.

What you bring:

• A Bachelor’s degree in business administration or the equivalent combination of education, training, or work experience.

• Excellent verbal and written communication skills

• Excellent analysis, problem-solving, team, conflict management and time management skills

• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints

• Ability to interact effectively with executive level clients

• Ability to set clear expectations, manage team performance and build high morale among team members

• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

Added bonus if you have:

• PMP designation an asset

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)

• Knowledge of standards relevant to the financial services industry

• Knowledge of financial services industry

• Advanced skill in the use of project management software to manage projects, e.g. MS Project, and general business software, e.g. Excel, Word, Teams, Clarity

• Demonstrated skill in managing project budgets and timelines

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• A work environment built on collaboration, flexibility and respect

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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