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Field Technician

Jobs for Humanity
Santa Fe, NM Full Time
POSTED ON 12/29/2023 CLOSED ON 1/1/2024

What are the responsibilities and job description for the Field Technician position at Jobs for Humanity?

Company Description

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: DISH

Job Description

Department Summary At our company, our Technicians provide TV and Smart Home solutions to millions of customers. As a Technician, you will be trained to deliver a world-class customer experience by educating and connecting more Americans with our services. You are essential to our organization and ensure that every customer has an excellent experience. We take pride in our dedication to customer satisfaction and have been recognized as the #1 company for Overall Customer Satisfaction by J.D. Power for the sixth year in a row. Job Duties and Responsibilities
  • Guaranteed promotion with a $1.00 per hour pay increase after 6 months
  • Potential performance incentives of up to $6,400 in your first year and $9,100 each following year
  • Paid training, paid time off, and paid holidays
  • Opportunities for overtime and a 4-day work week
  • Comprehensive medical, dental, vision, and life insurance packages, as well as a Health Savings Account
  • Free DISH TV programming valued at $114.99/month, with discounted Sling TV and Boost Infinite phone plans
  • 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Tuition reimbursement
  • DISH-supplied van, tools, and uniforms
  • Opportunity for growth, with over 400 of our current technician leaders having started as technicians themselves
What will you be doing? As a Field Technician, you will represent DISH in customers' homes on a daily basis. Your role is to simplify their lives by providing DISH services and consulting them on the possibilities of a smart home. Skills, Experience, and Requirements All technicians must have:
  • The ability to build rapport quickly and provide excellent customer service
  • The ability to work at heights, including ladders up to 40 feet, and in all weather conditions
  • The ability to lift over 70 lbs
  • A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
  • Willingness to travel if required
Compensation and Benefits The salary range for this position is $18.50 per hour. We offer a wide range of benefits, from health perks to career opportunities. You can find more information about our benefits on our careers website. Employment is subject to successful completion of pre-employment screening, including a drug test and an acceptable driving record. The compensation listed may include a combination of hourly pay rate and location pay differential.
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