What are the responsibilities and job description for the District Dispatcher position at Jobs for Humanity?
Company Description
Company Name: Safelite
Job Description
Are you interested in this position? You should apply – even if you don’t meet every requirement! We are an auto glass company, but we are also much more than that. We are dedicated to helping you build a rewarding career and live a fulfilling life. Join us and experience the best workplace you've ever had.
We are looking for a Dispatcher who will connect Safelite's caring personality with our focus on quality and customer service. As a Dispatcher, you will be the bridge between our customers, technicians, and local service teams. Your attention to detail and organizational skills are vital to delivering the Safelite experience.
What You’ll Get
- Competitive weekly base pay starting at $19.50/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, company holidays, and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- View all our health, wealth, and life offerings at www.safelitebenefits.com.
What You’ll Do
- Provide direct support to regional locations with scheduling, routing, tracking, and invoicing assistance, in close partnership with local field leaders and technicians.
- Maintain knowledge of assigned market area and provide the most efficient directions and routes possible for technicians.
- Ensure that proper information is listed on routing manifests and work orders before technicians leave their facilities.
- Review completed work orders with technicians and leaders for accuracy prior to invoicing.
- Remove unused inventory from completed work orders and coordinate hotshots and add-on assignments with warehouse and store locations.
- All other duties as assigned.
What You’ll Need
- Education: High School Diploma/GED/Equivalent required.
- Experience: 2 years working in a customer service environment required; 1 year of experience with transportation/public service dispatch practices and procedures preferred.
- Proficient with routing and mapping devices and the geography of local areas; able to visualize the most efficient routes considering traffic flow and geography.
- Present a professional appearance and wear personal protective equipment.
Safelite welcomes everyone and values our diverse workforce and suppliers. We are proud to be an equal opportunity employer. Find out more at Safelite.com/Careers.
*Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations. Physical and mental demands are not job qualification standards but are illustrated to help identify tasks where reasonable accommodations may be required due to an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations, and Safelite Group, Inc. policies and practices.
Salary : $20 - $5,250
