5 Customer Advocate Jobs in Brooksville, FL
Jobs for Humanity is Hiring a Customer Advocate Near Brooksville, FL
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Safelite
Job Description
Customer Advocate Position - Join Our Team! At our auto glass company, we believe in building fulfilling careers and promoting work-life balance. We welcome applicants from all backgrounds, including those who may not meet every requirement. Apply today and be a part of an amazing team! What You'll Get: - Competitive weekly base pay starting at $18/hour- Monday thru Friday schedule with alternating Saturdays and a rotating day off during the week- 8am to 5pm working hours- Benefits package valued at more than $10k, including a 401(k) plan, customized medical coverage, paid time off (PTO) programs, company holidays, and paid volunteer days- Up to $5,250 annually in tuition reimbursement- Paid training and all necessary resources for successLearn more about our health, wealth, and life offerings at www.safelitebenefits.com What You'll Do: - Greet and assist customers in person, providing quick and efficient solutions to their concerns- Manage incoming phone calls, emails, and faxes for various service issues- Ensure accurate completion of work order information, including insurance verification and additional parts- Handle administrative tasks such as invoices, work orders, and credit memos- Review orders and manage special accounts What You'll Need: - High School Diploma/GED/Equivalent- 1-3 years of telephone operations or business administration experience- Ability to provide excellent customer service in a fast-paced environment- Professional appearance and willingness to wear personal protective equipment- Flexibility to travel up to 10%Safelite welcomes everyone and is proud to be an equal opportunity employer. To apply, search for "Customer Advocate" on our website.Please note that this job description does not cover all aspects of the role. We make reasonable accommodations for individuals covered by ADA, ADEA, FMLA, and other laws and regulations. Physical and mental demands should not be considered as job qualifications, but instead as indicators for reasonable accommodations. Additional qualifications may be required in accordance with local laws and Safelite Group, Inc. policies and practices.Thank you for considering joining our team!#LI-RECRUITERTAGInternal Associates: If you are already a member of the Safelite team, please apply through your Workday account by searching for "Find Open Jobs".Diversity: Safelite welcomes everyone and values our diverse workforce and suppliers. We are proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
Job Summary
Full Time
$36k-45k (estimate)
09/28/2023
10/11/2023
The following is the career advancement route for Customer Advocate positions, which can be used as a reference in future career path planning. As a Customer Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Advocate. You can explore the career advancement for a Customer Advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
04/08/2022: Youngstown, OH
Step 3: View the best colleges and universities for Customer Advocate.
