Company Description

Job Description

Do you like being active and working hands-on with the latest cutting-edge technology?

Join our J.D. Power award-winning In-Home Services team!

Check out our video to experience a day in the life of a DISH Technician:https://www.youtube.com/watch?v=qbzCRD0Ajxk&t=4sThe In-Home Services organization supports thousands of talented employees in 125 facilities delivering service solutions to customers in every zip code. Our installation technicians are leading the charge for better customer experience, educating and connecting more Americans with every home they visit. Our dedication to customer experience is paying off: in 2023, DISH was awarded #1 in Customer Satisfaction by J.D. Power for the sixth year in a row.

What’s in it for you?

• A promotion at 6 months with a $1.00 per hour pay increase!
• Paid incentive with potential for up to $6,400 in your first year and $9,100 each year after that based on your performance!
• Our greatest benefit is opportunity, as we promote from within
  • Over 300 current Field Managers started their career as DISH Technicians!
  • Continued pay increases of 10% built in with each new DISH Technician level achieved!
  • Grow four levels as a DISH Technician and beyond over the course of your career!
• Paid time off - vacation and sick time
• Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted SlingTV and Boost Mobile plans
• Paid training, tools, and uniforms

What will you be doing?

We build our value around simplifying lives. With installation expertise and a passion for sharing it, our technicians are building opportunities for themselves far into the future.

In this role, you will:

• Install and manage customer products, while creating opportunities to sell them on new personalized technology
• Work autonomously to upsell and offer smart home solutions to customers on a daily basis
• Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers and whole-home connectivity technology in customer homes
• Conduct site surveys and in-person home assessments

What skills and experience do you need?

Ideal technicians have:

• High energy, resourcefulness, and ability to multitask
• An eye for opportunities to sell customers on new personalized technology
• Strong customer advocacy skills: friendly, communicative, with a high degree of integrity
• Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred