POSITION TITLE: Deli Clerk / Food Handler ACCOUNTABLE TO: Deli Manager PRIMARY OBJECTIVE To provide quality deli products that meet the customer’s needs and ensure a positive shopping experience for customers. NATURE AND SCOPE Emphasis in this position is in meeting daily needs of preparing, stocking and displaying product in order to ensure maximum department sales, product availability and superior customer service. The position requires on-going customer interaction, providing prompt, courteous and accurate service. Primary learning challenge is in product knowledge, case sets, tray assembly and equipment use. This position requires knowledge of food safety regulations, ongoing moderate to heavy lifting, walking, standing, operation of all deli equipment, exposure to hot surfaces and oils, social skills, judgment/decision making, reading, writing, and math. Position functions and work hours may vary according to business needs. Assignments and work direction provided by Deli Manager or person in charge. ESSENTIAL POSITION FUNCTIONS Assist customers Greet customers as they approach the deli counter Process customers’ orders properly (quantity, quality and price) Answer customer questions; provide product sampling and suggestive selling Answer deli telephone calls promptly Perform price checks Exchange product when necessary Bring customers to item location when needed Assist with special orders Perform cashier functions as needed Prepare deli product Follow safe food handling and preparation processes as directed by both written and verbal instruction Properly shave and slice meats and cheeses according to store guidelines Ensure freshness and quality of all product by following proper storage guidelines and eliminating expired food Assemble salads, sandwiches, pizzas, party trays and chicken, etc. by accurately following recipes Follow tare weight procedures Shrink wrap product when appropriate Accurately label and price all wrapped product Fill and rotate deli cases and displays Pull stales and write down product, quantity and retail Prepare sales area by cleaning cases and bins Ensure cases and displays are full, clean and attractive Maintain proper refrigeration and handle product properly to avoid damage Code dates on product and separates outdated our unfit product Set cases and displays according to instruction Assist with department merchandising as directed Build and maintain department displays Decorate the department Assist with seasonal resets Check price and verify sign and product price Assist in receiving of product Correctly match delivery to invoice and sign Monitor product quality Store product and ensure proper refrigeration Break down department and performs cleaning duties Follow all safety, sanitation and food handling regulations Break down department; clean ovens and fryer; wash/change salad bowls Clean department and maintain conditions in the back room Perform department shop back functions Clean shelves and cases as needed Sweep and mop floors Use personal protective devices (cut-resistant gloves, chemical-resistant gloves, chemical splash goggles, poly gloves) as directed Follow all store and department policies and procedures Perform other duties as assigned or delegated PHYSICAL REQUIREMENTS: FREQUENT: 15% of the work shift or at least ten repetitions per work shift. OCCASIONAL: Approximately less than 15% of the work shift or fewer than 10 repetitions per work shift FREQUENT: Physical lifting/carrying to 50 lbs., pushing/pulling 500 to 1500 pounds walking, reaching, standing, stooping/bending, squatting equipment operation: scanner, register, scale, check approval machine, coupon machine, and intercom, pallet jack, highboy cart, box cutter, tongs, steamer, slicer, wrapper, knives, broaster, chicken fryer, chicken hot case, pizza oven, coffee pot, cleaning utensils Mental judgment/decision making, social skills/verbal interaction, memorization, reading, writing, math Environmental exposure to hot and cold temperatures, hot equipment and cooking oil OCCASIONAL: Physical lifting/carrying over 50 lbs., crawling Position functions may vary by store location. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Americans with Disabilities Act (ADA) Jerry’s Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Privacy We respect our applicants’ privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.