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Jeffco Public Schools
Milpitas, CA | Part Time
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Guest Services Rep Part Time-104020
$36k-50k (estimate)
Part Time | Elementary & Secondary Education 0 Months Ago
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Jeffco Public Schools is Hiring a Guest Services Rep Part Time-104020 Near Milpitas, CA

POSITION PURPOSE AND SUMMARY

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.

Watch A Day in the Life video for Guest Services Representative https://vimeo.com/showcase/5180017/video/290728320

MAJOR / KEY JOB DUTIES

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
  • Management system. Assists guests at all times; responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guest and associates with the utmost of respect and kindness.
  • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
  • Job functions to include handling collection efforts of all in-house balances. The GSR is responsible for accounting all cash, check, credit card and city ledger accounts through the propery
  • Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behind the front desk, in the lobby and guest commons in compliance with company standards.
  • Job functions to include selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
  • Job functions to include collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying opportunities.
  • Periodic tours of the property to ensure the property is meeting brand standards.
  • Assists and provides reasonable accommodations in response to guest requests whenever possible and practical
  • Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

  • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
  • Cross training into the housekeeping and laundry areas so that assistance can be provided as needed.
  • Other duties as requested by the management team.
BENEFITS
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
Compensation
Pay RangesPay range information for the position you are applying for is below.Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
For Colorado, Washington, California, Applicants Only:
Guest Services Rep Part Time - 104020 $13.50 - $22.73
For New York City (Whitestone) Applicants Only:
Guest Services Rep Part Time - 104020 $32.88

Job Summary

JOB TYPE

Part Time

INDUSTRY

Elementary & Secondary Education

SALARY

$36k-50k (estimate)

POST DATE

03/28/2023

EXPIRATION DATE

05/31/2023

HEADQUARTERS

LAKEWOOD, CO

SIZE

<25

FOUNDED

2019

REVENUE

<$5M

INDUSTRY

Elementary & Secondary Education

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Jeffco Public Schools
Part Time | Full Time
$33k-42k (estimate)
3 Days Ago
Jeffco Public Schools
Part Time | Full Time
$33k-42k (estimate)
3 Days Ago
Jeffco Public Schools
Full Time | Part Time
$33k-42k (estimate)
3 Days Ago

The job skills required for Guest Services Rep Part Time-104020 include Guest Service, Front Office, Housekeeping, Credit Card, Laundry, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Rep Part Time-104020. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Rep Part Time-104020. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Rep Part Time-104020 positions, which can be used as a reference in future career path planning. As a Guest Services Rep Part Time-104020, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Rep Part Time-104020. You can explore the career advancement for a Guest Services Rep Part Time-104020 below and select your interested title to get hiring information.

If you are interested in becoming a Guest Services Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Rep job description and responsibilities

Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.

03/04/2022: New Britain, CT

Ensure guest's completely satisfied prior to departure.

03/13/2022: Reno, NV

Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and valet to ensure optimal level of guest satisfaction.

03/09/2022: Miami, FL

Guest Service Representative are responsible for making sure each guest has a pleasant experience at a hotel.

01/12/2022: York, PA

Manage all communication with guests and ensure satisfaction at time of check out and monitor all packages and faxes for guest and divert same to guest room.

02/19/2022: Provo, UT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Rep jobs

A good guest services employee greets every guest with a smile and kind word.

01/08/2022: Cedar Falls, IA

Guest Service Representatives and Front Desk Representatives, some of the skills necessary to complete the responsibilities of each role are similar.

02/10/2022: Oklahoma City, OK

Because a Guest Representative worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

01/30/2022: Mobile, AL

Try hard to be a hospitality specialists through note from website.

03/16/2022: Appleton, WI

Many Guest Service Coordinators enter their positions through experience only or sometimes with an associate’s degree.

02/06/2022: Concord, NH

Step 3: View the best colleges and universities for Guest Services Rep.

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