Company Overview:

You know WHO we are! You know WHERE we are! Come join us! Jeff Wyler Florence Honda is looking for Automotive Parts Counter Person.

With honesty and integrity for 47 years, the Jeff Wyler Automotive Family has provided our customer's service, satisfaction, and value. This is not just a job, it's a career that lends a good way of life that our employees enjoy!

It's time to make the most important move of your career! From our cooperative, team-based approach, to our dedication to molding you and encouraging advancement in your career, it's easy to see the difference within the Jeff Wyler Automotive Family. When you join the Jeff Wyler Automotive Family you'll experience the best that a career in the automotive industry has to offer!

Come see why the Jeff Wyler Automotive Family was voted one of the Top Work Places in 2018, 2019, 2020, 2021, & 2022!

We need great employees, like YOU, to join our team!

***Are you ready to be a part of the most essential positions within our service department?***

***Are you ready to set yourself up for success?***

Job Overview:

Counter Parts Specialist is responsible for providing parts service to internal and external customers, shop, and body shop by determining needed parts and accessories and ensuring proper parts are obtained. Use computers and cataloging to determine correct parts, pricing, and availability of parts.

Responsibilities:

• Help determine and obtain parts for customers as requested by phone or in person
• Suggest sale of related parts for full service
• Locate and obtain ordered part for customer from central warehouse or branch
• Determine sales price for customers for each sale in accordance with company procedure
• Handle warranty or defective parts for customers in accordance with company procedure
• Write up approved charge sale in accordance with company procedure
• Special order parts on an emergency basis when necessary and appropriate
• Process approved credits for customer when merchandise is returned
• Maintain confidentiality of pricing lists and structures as required by company procedure
• Answer customers' questions about products, prices, availability, and product features
• Provide customers with current product catalogs
• Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions
• Ensure that counter parts area is clean and in order

Qualifications:

• Excellent interpersonal skills.
• Attention to detail and high level of accuracy.
• Very effective organizational and time management skills.
• Computer skills including spreadsheet and word-processing programs and email at a highly proficient level.
• Knowledge of basic automotive systems and components.
• Knowledge of DOT, EPA, OSHA and PA Inspection regulations.
• Previous customer service or sales experience.
• Commitment to customer satisfaction.
• Mechanical knowledge to be able to understand customer needs.
• Must be able to work one-on-one with customers, both in person and over the phone.
• Must have computer experience including Microsoft Office, email, and internet.
• Must be able to read and write and have the mental capacity to complete required paperwork and records.
• Promptly greet customers at the parts counter and answer the phone.
• Actively listen to customers and suggest parts that fit their needs.
• Update inventory, being detail-oriented and accurate.
• Maintaining stock and specifying parts directly with vehicles identification numbers.
• Assist service team by keeping stock of required parts.
• Ordering and receiving of shipments.
• Other duties as Service Manager assigns them.

Benefits: 

• Health savings account
• Paid training
• Disability Insurance
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Employee discount
• Advancement opportunities
• Life Insurance
• PTO

Apply today and see what we have to offer!

You know WHO we are! You know WHERE we are! Come join us!

With honesty and integrity for 47 years, the Jeff Wyler Automotive Family has provided service, satisfaction and value to our customers. This isn't just a job, it's a career that lends a good way of life that our employees enjoy!