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Jan-Pro Regional Franchise Development is looking for a full time Field Representative to join our team in Cleveland, OH.
The purpose of this position is to support our franchise owners. The associate works on new account starts, walkthroughs, transfers, and assisting the department with complaints and cancellations. The focus of the Field Service Representative should be on supporting our Certified Business Owners. At all times, the Field Service Representative should keep in mind what is in the best interest of the franchise owner.
1) Account Starts
2) Franchisee Tracking
3) Account Complaints
4) Franchise Complaints
6) Coordinating Cleaning Coaches
7) Accurately enter data for each activity
8) Provide backup operational services as needed
9) Uphold JAN-PRO Cleveland, Akron and Toledo’s Brand Standards and Procedures
10) Other Duties as assigned including cross training in other departments
1) Positive Attitude
2) High School Diploma
3) Previous customer service experience recommended
Job Type: Full-time
Pay: From $50,000.00 per year
Weekly day range:
Ability to commute/relocate:
Work Location: In person
The job skills required for Field Service Representative include Field Service, Customer Service, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Representative job description and responsibilities
A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.
02/16/2022: Virginia Beach, VA
Client service representatives manage client relationships and provide customer support.
01/28/2022: Fairbanks, AK
Performs site visits with Service Partners, evaluates technical and professional performance.
12/24/2021: New Britain, CT
Prepare and maintain service related documentations.
01/30/2022: Cleveland, OH
Filed service representatives take customer questions, complaints, comments, and concerns.
12/26/2021: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
02/24/2022: Melbourne, FL
Review field services done with the customer before leaving to ensure 100% resolution.
02/15/2022: Winston Salem, NC
Take the time to attend to customer service, customer support, and customer experience trainings whenever available.
02/15/2022: Longview, TX
As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
03/06/2022: New Brunswick, NJ
Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.
02/10/2022: Saint Cloud, MN
Step 3: View the best colleges and universities for Field Service Representative.