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Product Implementation Manager

Nashville, TN | Full Time
9 Days Ago

Job Description

Job Purpose Jackson's Product Implementation Team is consistently exploring new technologies, tools, and new efficiencies with bringing Jackson's products to market. The Product Implementation Manager (PIM) is a highly collaborative individual leading a cross-functional team committed to improving the value of the Product Lifecycle capabilities. The Product Implementation Manager will have ownership over the prioritization of team product backlog and serve as a leader and team member of the Agile Team. In relation to the ownership of a product life cycle capability, the Product Implementation Manager will collaborate with business stakeholders to identify, prioritize, and evaluate the work generated by a delivery team. Additionally, the Product Implementation Manager will work alongside key business stakeholders to obtain rules and a general understanding of a capability to execute on all aspects of stakeholder vision (IT and non-IT). The Product Implementation Manager will represent and communicate the agreed upon business capability vision to all organizational stakeholders. The PIM must possess a unique blend of business and technical savvy; strong agile and business project management skills, and make the capability vision a reality. The PIM works with delivery teams to ensure that business, quality, and functional goals are met. Based on capability stakeholder feedback, the PIM is the key decision maker on priority decisions and works to ensure all stakeholders are aligned at each stage of delivery for the capability. The PIM may also be required to undertake projects utilizing other project management methodologies outside of IT delivery. Essential Responsibilities Partners with SVP, Product Strategy & Development and SVP, Product Management on their strategic vision for product initiatives and aide in communicating the agreed upon Minimal Viable Product (MVP) to all levels of the organization. Primary point of contact for SPRINT stakeholders for assigned areas of focus (IT and non-IT). Combines functional and operational knowledge to ensure customer satisfaction. Works alongside business stakeholders as a capability expert. Collaborates with business stakeholders to convey functional business requirements to technical and non-technical audiences. Responsible for the coordination of Product Implementation efforts for Product Lifecycle capabilities. Develops project plans to support Product Lifecycle capabilities. Identifies existing or potential issues relevant to Product Implementation initiatives. Develops solutions to issues as they relate to supporting Product Lifecycle capabilities. Facilitates cross-functional conversations with business stakeholders to support Product Lifecycle capabilities. Other Duties Performs other duties and/or projects as assigned. Knowledge, Skills and Abilities Ability to think analytically and explain complex business processes to a variety of audiences. Demonstrated leadership and organizational ability. Ability to independently execute and adapt, given the organization’s goals and strategic intent. Ability to lead and collaborate effectively in a team environment to achieve desired results. Ability to communicate and support senior level management and stakeholder groups. Resourceful, innovative, self-motivated, and confident in high pressure situations. Strong quantitative, analytical, decision making, and problem-solving skills with the ability to think creatively and apply solutions in a fast-paced environment. Strong organizational skills: ability to prioritize tasks and projects to meet deadlines. Strong written, verbal and presentation skills with the ability to concisely aggregate data into reports and summaries. Strong attention to detail with a high-level of accuracy. Strong customer experience orientation with the ability to manage and exceed customer expectations. Ability to effectively accept, implement, and communicate change in an effective manner. Strong collaboration skills with the ability to build consensus, influencing across all levels in the organization. Knowledge of financial services or insurance industry operations. Ability to learn and maintain a comprehensive understanding of Jackson’s business and technology. Understanding of Jackson’s strategic business initiatives, technology directions, trends and strategic impact of key business and IT initiatives. Proven ability to articulate a vision and facilitate conversation effectively with various levels of the organization. Qualifications Bachelor's Degree and/or equivalent experience required. 5 years Project Management or other relevant experience required. Experience working with various business stakeholders required. 3 years years of experience leading people or coordinating teams preferred. Financial services experience preferred. We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.