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2 Client Service Associate Jobs in Shallotte, NC

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Jackson Hewitt - 3483
Shallotte, NC | Part Time
$45k-59k (estimate)
5 Months Ago
LOWES
Shallotte, NC | Full Time
$42k-54k (estimate)
2 Months Ago
Client Service Associate
$45k-59k (estimate)
Part Time 5 Months Ago
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Jackson Hewitt - 3483 is Hiring a Client Service Associate Near Shallotte, NC

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
  • Benefits include sign-on bonus, performance bonus and free tax return.
Flexible Schedules Available:
  • Day shift
  • Night shift
  • Weekends
  • Weekdays
  • Full-time or Part-time
Are you:
  • Looking to learn a new career and break into the tax industry?
  • Someone who has gaps in their work history or is looking to boost their skills and resume?
  • Someone who has been out of the workforce over the last year while at home with family?
  •  New to the workforce or with limited experience/education, but a willingness to learn?
  • Retired and want to continue to make an impact?
  • Someone without a college diploma? No problem!
  • A Veteran or military personnel transitioning from the service?
  • Part of a military family that moves often with deployments?
  • A recent college graduate or current college student?
  • A stay-at-home parent who needs a flexible work schedule?
  • A gig worker or looking to add a second income?
  • Bilingual? Bilingual candidates are highly encouraged to apply!
What you’ll do here:
The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service.
  • Greets all potential clients with a friendly and professional demeanor.
  • Engages in conversation with potential clients to share information about Jackson Hewitt’s services and promotions.
  •  Quickly and accurately verifies and enters customers’ personal and Form W-2 information into Jackson Hewitt’s proprietary software.
  • Assists with scheduling tax preparation appointments.
  • Monitor client flow at the location and keep clients engaged during periods of wait time.
  • Monitor client activity and take initiative to answer phones and resolve client issues.
  • Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings.
  • Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools.
  • Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
  • Assist leadership in marketing and recruitment efforts, as needed.
Skills you’ll bring for success:
  • Good interpersonal and communication skills.
  • Demonstrated ability in working in a high-volume retail environment preferred.
  • Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues.
  • Customer service or sales experience preferred.
  • Reliable transportation and a valid driver's license and insurance are preferred.
  • High School Diploma/GED or equivalent related business experience preferred.

Job Summary

JOB TYPE

Part Time

SALARY

$45k-59k (estimate)

POST DATE

11/25/2022

EXPIRATION DATE

01/30/2023

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Jackson Hewitt - 3483
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Jackson Hewitt - 3483
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The job skills required for Client Service Associate include Client Service, Customer Service, Initiative, Leadership, Scheduling, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Associate positions, which can be used as a reference in future career path planning. As a Client Service Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Associate. You can explore the career advancement for a Client Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

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Provided daily financial transaction services for clients while delivering excellent customer care.

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Understand Clients' business to predict their needs and provide appropriate solutions.

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Processes and follows up on client documentation for proper maintenance of accounts.

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Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

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Develop an ability to communicate effectively with clients, managers and other associates.

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May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

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Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

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Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

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Step 3: View the best colleges and universities for Client Service Associate.

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