What are the responsibilities and job description for the IT Project Technician position at Jack's Family Restaurants?
Job Description
Essential Functions 🖥️
- New Store Installs, assisting in New Projects at existing stores
- Service calls – driving from store to store fixing existing equipment. Scheduled service calls, and Emergency Calls
- Repairing and/or replacing IT equipment (Point of Sale equipment, routers, cameras, computers, drive-thru equipment, IP phones, etc.)
- Running new cables (Cat-5, video wire, etc.) and terminating with proper ends.
- Being responsible for after-hour emergency calls on designated on-call days.
Additional Duties 🖱️⌨️
- Weekly expense reports
- Maintaining work vehicle
- Inventory control with monthly audits
Working Hours 🌞
- Full time
- 45 to 50 Hours a week
- Must be flexible to work weekends, nights, and early mornings on call.
🚗 THIS IS A TRAVELING POSITION 🚗
- Traveling over the Southeast installing IT equipment in restaurants that are under construction.
- Staying out of town 2-4 nights a week 20-30 weeks a year.
- Other weeks reporting to HQ in Birmingham 1 to 5 times a week to receive, program, and preparing equipment to go out.
Qualification Standards 📝
- High School Diploma or equivalent
- Good Driving record. Must pass a DMV.
- Ability to work in a high-paced team environment.
- Frequent bending, twisting, walking, reaching, lifting to 50 pounds. May spend entire shift walking on a concrete or tile floor.
- Crawling in floors, working under counters, and small spaces
- Ability to climb and work from a ladder
- Organizational and administrative skills
- Proper communication skills (electronic and verbal) for internal and external customers
- Good at following directions and working within a defined system.
- Good personal hygiene
- Basic knowledge of computers and other technical equipment
- High energy level, self-motivated, and effective at handling high-stress levels
- Ability to make effective decisions
- Following safety procedure when working at heights (sometimes on a ladder, up to 24 feet in the air, roofs)
- Ability to operate and maintain power tools and equipment (small to large)
- Working indoors and outdoors, sometimes in difficult weather conditions
- Punctual and reliable
JACK'S PERKS 🎉
💸 Weekly Pay
🌴 Paid Vacation
❤️🩹 Health Insurance (Vision, Dental, Medical)
🪙 Retirement Plans (401k)
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