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IWS
Lenexa, KS | Full Time
$68k-84k (estimate)
3 Months Ago
IT Technician
IWS Lenexa, KS
$68k-84k (estimate)
Full Time | Print & Book Publishing 3 Months Ago
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IWS is Hiring an IT Technician Near Lenexa, KS

Impact Workforce Solutions is hiring for a IT Technician in Lenexa, KS. Impact is proud to offer an industry leading benefits and wellness package, with eligibility for some programs beginning Day 1!

Our positions are full-time, year-around employment with paid training. We offer:

  • 5 Days of PTO
  • 6 Paid Holidays
  • Up to 50% of health insurance premiums paid by Impact
  • Access to a retirement plan, financial fitness, and employee savings programs

Pay starting at $21 / hr.

IT TECHNICIAN BASIC FUNCTIONs:

  • Installs and supports products, processes and hardware related to execution of supported Customer’s daily business operation.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Understands the business processes supported by the operational unit and the critical applications related to them.
  • Demonstrates the ability to interact with business customers and to respond appropriately to shifting business conditions.
  • Supports the project management policies, practices, and methodology of the organization. Adheres to operational standards when it comes to reporting, monitoring, troubleshooting, and documenting issues.
  • Participates as a key member of local project teams including system upgrades and other local IT Field Operations initiatives; participates actively in larger scale field-wide projects.
  • Develops time estimates for multiple tasks, monitors progress, and provides accurate and timely reports.
  • Analyzes and resolves incidents and problems of medium complexity ensuring ARs are updated accurately and in a timely manner. Provides assistance to others as needed. Facilitates communication with IT teams and vendors to resolve local incidents and problems; provides technical guidance to local users to circumvent future occurrences. Participates in turnover meetings.
  • Takes corrective action and/or escalates concerns to ensure timely client recovery.
  • Assesses issues and recommends solutions.
  • Identifies trends to prevent problems and escalate accordingly to resolve.
  • Performs installation, customization, implementation, and maintenance of operations and PC LAN related equipment involving physical exertion or lifting up to 50lbs of material, tools, equipment or machines. Provides assistance to others as needed.
  • Provides technical support for issues of medium to high complexity, including installation, set-up, maintaining, cabling and replacing of all standard PC/LAN systems.
  • Performs other related tasks as assigned.

Basic Knowledge:

  • Technical Institute/Associate Degree in Computer Science or Info Systems; equivalent formal training
  • Proficient aptitude for logical thinking and analytical processes
  • Strong communication skills, written and verbal and sharing of ideas
  • Strong partnering and teamwork skills
  • Customer focus
  • Performs assigned tasks with minimal supervision
  • Multi-tasking
  • Ability to work in a fast-paced environment

Positional Knowledge:

  • Proficient knowledge of PC / LAN hardware troubleshooting and basic knowledge of workstation software
  • Proficient knowledge of Windows networking and operating system
  • Proficient knowledge of Unix operating systems
  • Ability to use Change Control and Problem Management software.

Previous Experience:

• Proven work experience or demonstrated knowledge with IT support, PC/LAN and other related hardware/software

Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Print & Book Publishing

SALARY

$68k-84k (estimate)

POST DATE

12/08/2022

EXPIRATION DATE

04/19/2023

WEBSITE

iws-inc.com

HEADQUARTERS

ROCKVILLE CENTRE, NY

SIZE

50 - 100

FOUNDED

1966

TYPE

Private

CEO

TYLER HICKS

REVENUE

$10M - $50M

INDUSTRY

Print & Book Publishing

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The job skills required for IT Technician include Technical Support, IT Support, Installation, Operating System, Computer Science, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.

If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Technician job description and responsibilities

IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.

01/24/2022: Nashville, TN

These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.

01/21/2022: Honolulu, HI

Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.

12/27/2021: Wichita Falls, TX

Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

01/22/2022: Kansas City, MO

The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.

03/11/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Technician jobs

As computer technology changes, technicians must constantly update their professional development.

02/25/2022: Atlanta, GA

Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.

02/10/2022: Anaheim, CA

Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.

02/14/2022: Scranton, PA

Excellent Problem-Solving and analytical skills.

12/23/2021: Provo, UT

Get professional certifications like Cisco Certified Technician Certification and Training.

12/31/2021: Las Cruces, NM

Step 3: View the best colleges and universities for IT Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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